Assistant Manager Supply Chain and MRO Operations
Required skills
- MRO SmartHub
- Supply Chain
- Procurement
- Contracts
- Vendor Management
- Materials Management
- Stakeholder Management
- Analytical Skills
- Community Management
- English
Nice to have
- Aircraft Systems
- Program Management
- ICAO
- Regulators
- Industry Associations
Role summary
IATA is seeking an Assistant Manager for Supply Chain and MRO Operations on a 3-year fixed-term contract. This role supports the development and rollout of global standards and policies for aircraft technical operations and supply chain. Responsibilities include collecting and analyzing feedback for MRO SmartHub, supporting feature development, creating technical content, managing industry communities via IATA Connect, coordinating advocacy initiatives, and supporting departmental activities with ICAO and other industry associations. The ideal candidate has a Bachelor's degree and at least 3 years of experience in a relevant airline domain (engineering, procurement, vendor/materials management), strong analytical and stakeholder management skills, and excellent communication abilities.
Employment Type: Fixed Term Contract
Contract Duration: 3 years
Why you will love working here
At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.
• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!
About the team you are joining
The team is responsible for the development of Industry advocacy solutions, the roll-out of global standards policies and initiatives related to aircraft Technical Operations and Supply Chain.
You will report to the Manager, Technical Operations and Supply Chain and will support on MRO SmartHub adoption and evolution through community management, stakeholder coordination, working‑group analysis, and program enablement, providing operational and analytical support to advance advocacy‑driven use cases.
What your day would be like
Collect, analyse, and consolidate feedback from MRO SmartHub working groups to identify user needs, and areas for efficiency and operations improvements. Support assessments for the development and implementation of potential new features.
Support the development of MRO SmartHub technical content materials, including participation to support the platform team in conferences, symposiums, webinars, and advocacy engagement with airlines and industry stakeholders.
Support with development, administration, and ongoing engagement of the industry community through IATA Connect with an objective to establish useful links with the MRO SmartHub operations community.
Coordinate advocacy initiatives, Webinars, and workshops with airlines and relevant industry stakeholder groups.
Support the department’s advocacy activities with ICAO, Regulators and industry associations on maintenance, regulatory and aircraft operational matters.
Provide support to the team on organizational priorities and special assignments.
We would love to hear from you if you have
A Bachelor’s degree and at least 3 years of experience with an airline in a relevant domain such as engineering, procurement and contracts, vendor and/or materials management.
Curiosity, good analytical skills and a strategic mindset, and a drive to innovate through impactful Industry programs for the benefit of the IATA airline members.
A team player with a growth mindset, strong cross-functional and collaborative approach, for within and outside the department.
Familiarity with aircraft product support frameworks with an airline, as well as with aircraft and engines systems (e.g: aircraft general familiarization course certificates) would be a plus
Stakeholder management skills with the ability to influence and collaborate across diverse organizations and cultures.
Ability to organize Industry workshops and conferences,
Excellent presentation and written communication skills in English.
Strong team player and collaborative mindset.
Travel Required: Y, 5%
Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!
