Deposit Operations Specialist

At International Finance Bank (IFB), our people are at the heart of everything we do. We are committed to fostering a culture of integrity, collaboration, and continuous growth while delivering exceptional financial services to our clients. IFB offers an environment where professionals are encouraged to lead with purpose, embrace change, and make a meaningful impact for our clients and communities. 

Our Mission is rooted in serving our clients, our people, and our communities. We are committed to creating a seamless and secure customer experience built on trust, transparency, and effective communication, while delivering innovative financial solutions that support long-term growth. Guided by high ethical standards, IFB fosters a culture of continuous learning, collaboration, and accountability, empowering our employees to grow professionally, contribute meaningfully, and uphold the values that drive sustainable success for our clients, shareholders, and the communities we serve.

IFB’s Values of Exemplariness, Closeness, Decisiveness, and Soundness guide how we work and serve others. We lead with integrity, build trusted relationships, act with confidence and accountability, and make responsible decisions that support sustainable growth and long-term success.

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How You’ll Make an Impact

This position ensures banking operations adhere to established quality and compliance standards. The role involves overseeing operational processes and driving continuous improvements to enhance efficiency and elevate the customer experience.

Key Responsibilities

1. Process and manage changes to customer account information, including personal details, account status (active, dormant, closed), and product upgrades or downgrades.
2. Maintain customer information files, ensuring they are accurate, up to date, and compliant with regulatory standards.
3. Identify discrepancies, errors, and inefficiencies in banking operations, and collaborate with teams to develop corrective actions.
4. Ensure all changes to account information are accurately documented and updated in the banking system to maintain data integrity. 
5. Participate in process improvement initiatives to enhance service delivery and operational effectiveness.
6. Supports internal and external audits by preparing necessary documentation and responding to audit requests.
7. Provide training and support to bank staff on deposit management procedures, policies, and best practices.
8. Other duties: Perform other duties as assigned by leaders.

Requirements

Required Education: Technical Studies

Possible Degrees: Associate Degree in Business

Other Education: N/A

Required Years of Experience in Position: 1-2 years experience in Deposit Operations, customer service, or a related role within the banking industry. (preferred but not required)

Languages: English and Spanish (Preferred)

Technical Knowledge and Skills

1. Banking Experience.
2. Bookkeeping Experience.
3. Excellent time management skills and a proven ability to meet deadliness.
4. Excellent verbal and written communication skills.
5. Strong analytical and problem solving skills.

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Where Purpose Meets Opportunity

If you are a motivated professional who values integrity, collaboration, and continuous growth, we invite you to apply and become part of International Finance Bank (IFB). Join a team where your expertise is valued, your contributions make an impact, and your career can grow with purpose.

Equal Employment Opportunity and Affirmative Action

IFB is an equal opportunity employer. It is the policy of IFB to provide Equal Employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, marital status, protected veteran status, or any other status protected under applicable federal state or local laws.

IFB complies fully with all applicable federal equal employment opportunity and affirmative action laws and regulations including those enforced by the equal employment opportunity commission (EEOC) and other federal and state agencies. The Bank takes affirmative action to ensure equal opportunity in all employment practices for minorities, women, protected veterans, and individuals with disabilities. 

Work Authorization and Sponsorship

Applicants must be currently authorized to work in the United States on a full time basis IFB does not provide visa sponsorship or take over sponsorship for employment based visas at this time, including but not limited to H-1B, H-2B, E-3, TN and, F-1 (OPT/STEM), or J-1 visas. Candidates requiring such sponsorship now or in the future will not be considered for employment.

Drug-Free Workplace Statement

To promote the safety and well-being of our employees and customers, IFB maintains a drug-free workplace. All candidates selected for hire are required to successfully complete a pre-employment background check and drug screening in accordance with company policy and applicable law.