Director, E-Commerce Growth and Marketplace Partnerships

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JOB DESCRIPTION

About the Role:

We are seeking a Director of E-Commerce Growth & Marketplace Partnerships to lead the strategy and execution of marketplace growth for third-party partner brands across Amazon, TikTok Shop, and emerging e-commerce platforms. This leader will operate as a general manager for partner brands, driving profitable revenue growth while coordinating cross-functional resources including marketing, merchandising, operations, sourcing, and logistics.

This role is responsible for owning marketplace performance end-to-end — including merchandising strategy, marketing investment, forecasting, operational infrastructure, and brand partnership management. The ideal candidate combines strong marketplace expertise, operational rigor, and strategic thinking to scale partner brands while building repeatable processes that support long-term growth.

This individual will work closely with internal teams across finance, operations, creative, marketing, and logistics, as well as external brand partners and 3PL providers, to maximize performance and remove operational friction.

This position reports to the Chief Business Development Officer and can be remote from any of the 17 U.S. states where IPSY hires. Heavy preference given to Los-Angeles, CA area candidates.

What You’ll Be Doing:

Marketplace Growth & Revenue Ownership

Own revenue and profitability across Amazon, TikTok Shop, and other third-party commerce platforms

Develop and execute strategies to scale partner brand sales across marketplaces

Drive profitable growth through optimized merchandising, pricing, and marketing investment

Identify and expand opportunities across additional e-commerce platforms and channels

Social Commerce & Creator Architecture

Architect the TikTok Shop Affiliate strategy, managing the Affiliate Center and creator-led "Live Shopping" funnels to turn social momentum into measurable business impact.

Partner with creative teams to produce "Algorithm-First" content that reduce purchase friction

Brand Partnership Management

Serve as the primary strategic partner and operator for supported brands

Act as a GM for partner brands, coordinating resources across marketing, operations, sourcing, and logistics

Build strong relationships with partner brands and ensure alignment on strategy, performance, and growth initiatives

Marketplace Operations, Merchandising and Compliance

Own marketplace merchandising strategy including product assortment, content optimization, promotions, and launches

Manage marketplace storefronts and listings to maximize discoverability and conversion

Oversee Account Health and platform compliance, managing Brand Registry, IP protection, and proactive resolution of potential account suspensions or counterfeit concerns.

Coordinate product photography, creative assets, and listing optimization

Marketing & Performance Optimization

Manage and optimize paid marketing investments across Amazon and TikTok Shop Develop data-driven strategies to improve CAC, ROAS, and contribution margin

Monitor "Share of Voice" (SOV) metrics to ensure partner brands maintain a competitive edge in key beauty categories.

Partner with growth marketing teams to test and scale acquisition strategies

Inventory Planning & Forecasting

Lead demand forecasting and inventory planning to support growth while minimizing stockouts and excess inventory

Partner with supply chain, sourcing, and brand partners to ensure appropriate inventory levels

Manage product lifecycle planning including launches and restocks

Operational Leadership

Build scalable processes and operating frameworks to support marketplace growth

Work cross-functionally with finance, supply chain, creative, and marketing teams

Partner with finance to build budgets, forecast performance, and monitor profitability

3PL & Logistics Optimization

Oversee 3PL relationships supporting partner brands

Identify opportunities to improve logistics efficiency, reduce costs, and eliminate operational friction

Ensure seamless coordination between brands, warehouse partners, and marketplaces

Strategic Growth Initiatives

Identify and execute creative growth opportunities leveraging IPSY's competitive advantages

Develop scalable systems and playbooks for onboarding and accelerating new partner brands

Continuously evaluate marketplace trends, tools, and opportunities to drive incremental growth

What We Are Looking For:

10+ years of experience in e-commerce, marketplace management, or digital commerce

Deep experience with Amazon marketplace operations and performance marketing

Experience scaling brands on TikTok Shop or emerging social commerce platforms

Proven track record of driving profitable revenue growth on third-party marketplaces

Strong experience with inventory planning, forecasting, and supply chain coordination

Proficiency in AI-driven personalization tools and advanced marketplace analytics

Experience managing P&L ownership and GM-style responsibilities

Ability to build operational frameworks and scalable processes

Strong analytical and financial modeling skills, specifically relating to blended ROAS and Omni-channel LTV

Experience managing cross-functional teams and external partners

What We Offer:

Competitive base salary & bonus program

Medical, dental & vision insurance

401(k) plan with company match

Paid Time Off

Work from home flexibility

Free IPSY Extra subscription

Learning & development programs

EEO Statement: We celebrate diversity and are an equal-opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic.

If you need reasonable accommodation in the application or employment process, please contact us.Please review our California Privacy Notice.

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Pay is based on several non-discriminatory factors such as experience, education, skills, and location. IPSY offers a bonus and competitive benefits. Final compensation is determined by experience and skills.

Salary Range:$130,000—$190,000 USD