Residential HVAC Service Technician

HVAC Service Technician

Pay: $20.00-35.00 per hour

Location: Vestal, NY (Binghamton Area)

About Arctic Bear:

At Arctic Bear, we value having a team of outstanding professionals. Our company is constantly growing, and we're always looking for qualified tradespeople. We pride ourselves on our customer service and workmanship and would love for you to be a part of our family. If you're interested in a position with competitive perks and benefits, join our team today!

What can we offer you?   

• Weekly pay with direct deposit
• Commission to reward your hard work and performance
• Overtime opportunities available
• Company-provided Van for work use, including take-home availability
• Paid Time Off (PTO) and Paid Holidays
• Short-Term and Long-term Disability insurance 
• 401(k) retirement plan with employer matching
• Medical, Dental, and Vision Insurance
• Company-paid Life Insurance
• Ongoing training and opportunities for career development
• A safety-first culture with the equipment and support you need to do the job right

Responsibilities:

• Diagnose, troubleshoot, and repair residential and/or commercial HVAC systems, including heating, cooling, ventilation, and refrigeration equipment.
• Perform preventive maintenance and seasonal inspections to ensure optimal system performance and reliability.
• Install, replace, and commission HVAC equipment, components, and controls according to manufacturer specifications and local codes.
• Inspect electrical, mechanical, and refrigerant systems to identify issues and recommend effective solutions.
• Test system performance using specialized diagnostic tools and adjust equipment for maximum efficiency.
• Respond promptly to service calls and emergency repairs while maintaining a high level of customer service.
• Explain repair options, maintenance recommendations, and system operation to customers in a clear and professional manner.
• Complete service reports, work orders, and documentation accurately and in a timely manner.
• Maintain compliance with safety regulations, company policies, and industry standards.
• Handle refrigerants in accordance with EPA regulations and environmental guidelines.
• Maintain inventory of service vehicle parts, tools, and equipment to ensure job readiness.
• Collaborate with team members, dispatchers, and management to coordinate service schedules and customer needs.
• Identify opportunities for system improvements, upgrades, and energy-efficiency enhancements.
• Stay current on HVAC technologies, products, and industry best practices through ongoing training.
• Maintain a clean, organized, and professional work environment at customer locations and company facilities.

Job Qualifications:

• At least 1 year of HVAC experience required
• High school diploma or equivalent required
• EPA 1, 2, or universal preferred
• Valid driver's license with an acceptable driving record required
• Excellent written, verbal, and active listening skills
• Exceptional customer service skills
• Technical knowledge
• Strong organizational and problem-solving skills
• Ability to work individually and as part of a team

The starting base range for this position is $20.00 to $35.00 an hour. This is the range of the base pay only; it does not include other components that make up the total compensation package of the position. If offered a position, your total compensation package will be determined by experience, location, skills, and/or education which may result in a total compensation package that falls outside of the provided range.

This employer participates in E-Verify to verify the employment eligibility of all new hires. E-Verify is a federal program that compares information from Form I-9 to government records to confirm employment eligibility.

Arctic Bear Plumbing, Heating, Air, and Water Treatment (subsidiaries and affiliates) is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy, or maternity, protected veteran status, or any other status protected by applicable national, federal, state or local law.