Salesforce Solutions Engineer

Our Company: ISN was established in 2001 and is a global leader in contractor and supplier management. We work closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process.

The Position: ISN is seeking a highly skilled Salesforce Solutions Engineer to join our Enterprise CRM team. In this role, you will design, develop, and maintain scalable Salesforce solutions while partnering closely with business stakeholders to understand requirements, recommend enhancements, and deliver impactful solutions across the Salesforce platform.

This position combines hands-on Salesforce development with business collaboration, solution design, integration development, and platform administration. The ideal candidate is comfortable working beyond documented requirements, proactively identifying gaps, edge cases, and cross-cloud impacts to ensure successful outcomes.

Who should apply?

6+ years of Salesforce development experience

Strong understanding of the Salesforce product suite including - Sales Cloud, Service Cloud, Revenue Cloud (CPQ & Billing), and Experience Cloud

Experience with Apex, Lightning Web Components, Flows, SOQL/SOSL and MuleSoft

Experience managing large Salesforce environments (900+ users)

Strong integration experience using REST/SOAP APIs, JSON, and XML

Experience with code review, strong attention to detail and QA knowledge

Interest in frequent business end-user interaction and collaboration

Bachelor's degree in computer science or a related field from an accredited university

Certifications: Salesforce Certified Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Platform Developer

Responsibilities:

Develop and design Salesforce solutions using both programmatic and declarative tools

Build and maintain integrations using REST/SOAP APIs, middleware, and platform events

Interact regularly with business end-users to discuss and recommend enhancements. This requires a strong understanding of how end-users work within our Salesforce instance in order to translate functional requirements into Salesforce technical requirement and recommend solutions.

Complete Salesforce Admin functions, including user management, data management, and reports/dashboards

Identify gaps, edge cases, or downstream cross-cloud impacts not explicitly stated in requirements

Shadow business end-users to gain a deep understanding of the business use of Salesforce, business needs, and the impact on users' day-to-day roles

Effectively leverage approved AI-powered tools and automation to enhance productivity across daily work activities and applicable elements of the Software Development Life Cycle — requirements, design, development, testing, deployment, and/or operations

Note: ISN does not provide work visa sponsorship for this position (such as H-1B visa sponsorship in the United States). Applicants for employment must possess work authorization/right to work without the need for sponsorship by the employer now or in the future.

Onsite Requirements: 3232 McKinney Ave #1500, Dallas, TX 75204

Employees must be within a commutable distance to the Dallas, TX office. Relocation is required for candidates not already local to the DFW area.

In-person attendance is required at minimum 2 days onsite per week and required for certain meetings and tasks (generally Wednesday and Thursday for collaboration with stakeholders and customers, trainings, team collaboration day, ISN events, team events, performance reviews, etc.)

The first month will involve extensive onboarding, job training, and shadowing with the business team. Employees should anticipate spending additional time onsite during this period to support training and knowledge transfer activities.

ISN Benefits*

100% company-paid monthly insurance premiums for employees and dependents - Medical, Dental, Vision, and Life Insurance

4% retirement matching

Paid time off

0-1 year – 15 day (pro-rated first year)

1-5 years – 20 days

5-10 years – 25 days

10+ years – 30 days

Holidays – 13 paid holidays

Monthly cell phone reimbursement

Complimentary parking space or monthly reimbursement for DART public transportation

Team-building activities and events, including quarterly kick-off meetings and community volunteer day

Matching charitable gift program

Professional development & training opportunities

Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health

Business casual, jeans allowed

*All benefits are subject to change with notice to the employee

All job offers will be contingent on successful completion of a drug screen and background check.

ISN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.