IAC New England Senior Manager, Operations

About the Israeli-American Council (IAC)

The IAC's mission is to build an engaged and united Israeli-American community that strengthens the Israeli and Jewish identity of future generations, the American Jewish community, and the bond between the peoples of the United States and the State of Israel.

Job Purpose

The Sr. Manager, Operations plays a key role in ensuring the smooth and effective day-to-day operations of the IAC New England region and the center’s operations. This position supports program delivery, administrative functions, financial oversight, and organizational systems to help advance the IAC NE mission and serve the community efficiently and responsibly. This is a 30 hours-per-week position and He/She will reports directly to the IAC New England Sr. Regional Director.

Key Duties and Responsibilities:

Regional Director Support

• Provide direct operational and administrative support to the Sr. Regional Director.
• Assist with the implementation of regional strategic initiatives.
• Track progress on key projects and follow up on action items.

Operations & Administration

• Serve as the primary, daily on-site point of contact for center operations, programs, events, and community engagement activities.
• Oversee daily organizational operations, facilities management, and center infrastructure.
• Develop and improve internal systems, policies, and procedures.
• Maintain organizational records, vendor contracts, and center documentation.
• Coordinate physical logistics, setup, and facility needs for community programs and center events.
• Support staff with space scheduling, resource management, and center logistics.
• Provide ad-hoc administrative support for fundraising initiatives as needed.
• Provide general operational support across center needs as requested by leadership.

Financial & Grant Support

• Manage the application process, documentation, compliance, and reporting for security grants.
• Assist with budget tracking and expense monitoring.
• Support general grant administration, including tracking required documentation.
• Coordinate with bookkeeping/accounting services as needed.

Human Resources & Volunteers

• Support staff onboarding and personnel documentation.
• Assist with volunteer coordination, scheduling, and center shifts.
• Help foster a positive, safe, and mission-driven work environment.

Community Relations

• Support community partnerships and stakeholder communication

Skills/Qualifications:

• Bachelor’s degree required; advanced degree or relevant certification a plus.
• Proven experience in program management and operations within a nonprofit, community-based, or mission-driven organization.
• Strong strategic planning and execution skills, with demonstrated ability to translate organizational vision into actionable programs and operational plans.
• Experience managing complex budgets, financial forecasting, and reporting, including working with restricted funds, grants, and donor-supported programs.
• Exceptional organizational and project management skills, with the ability to manage multiple priorities, deadlines, and stakeholders simultaneously.
• Demonstrated leadership and people management skills, including the ability to lead cross-functional teams, collaborate with volunteers, and influence without direct authority.
• Experience planning and executing large-scale events and fundraising galas, including vendor management, logistics, and on-site operations.
• Strong relationship-building and stakeholder management skills, including working effectively with executive leadership, boards, donors, partners, and community leaders.
• Excellent written and verbal communication skills, with the ability to present clearly to diverse audiences and prepare reports for senior leadership.
• Ability to think creatively and innovatively, identifying new approaches to programming, operations, and community engagement.
• High level of problem-solving and adaptability in fast-paced, dynamic environments.
• Knowledge of nonprofit compliance, risk management, and operational best practices.
• Passion for community building and alignment with the organization’s mission and values.
• Proficiency in Microsoft Office and related productivity tools; experience with CRM or event management systems preferred.
• Ability and willingness to work occasional evenings, weekends, and travel as required.
• Deep knowledge and understanding of Israeli and American cultures.
• Conversational Hebrew proficiency. Able to speak, read, and write in Hebrew and English.

Compensation & Benefits

The Israeli-American Council offers a competitive compensation package, comprehensive health benefits, a retirement plan, generous paid time off, professional development opportunities, and the chance to join one of North America’s fastest-growing Jewish nonprofit organizations. Salary is commensurate with experience and geographic market. 
 Full-time employees working 20-plus hours per week shall be eligible for insurance benefits (medical, dental, vision, & life) following the new-hire waiting period.

Why Join the IAC?

Joining the IAC means becoming part of a mission-driven organization that is shaping the future of the Israeli-American and Jewish communities. You will work alongside passionate colleagues, visionary philanthropists, and community leaders to strengthen Jewish identity, inspire civic engagement, support Israel, and create lasting impact for generations to come.