Healthcare Technology, Artificial Intelligence, Biotechnology

Senior Clinical Research Coordinator

Troy, MIOnsiteFull TimeSeniorPosted 1 month agoVisa sponsorship available

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Required skills

Associate’s or Bachelor’s degree
scientific
healthcare
clinical research
blood draw
medical review
vital signs
height
weight
GCP

Nice to have

CCRC®
CCRP®

Role summary

Iterative Health is seeking a Senior Clinical Research Coordinator (Sr. CRC) to manage complex clinical trials, ensure operational excellence, and provide high-quality patient experiences. This role involves hands-on coordination, staff mentorship, process improvement, and regulatory compliance. Responsibilities include leading trial management from start-up to closeout, coordinating patient visits, managing recruitment and retention, mentoring junior staff, performing clinical procedures, maintaining documentation, and supporting audits. The ideal candidate has an Associate's or Bachelor's degree, 5+ years of clinical research experience, proficiency in GCP and FDA regulations, and experience with CTMS/EDC systems. Certification (CCRC® or CCRP®) is strongly preferred.

Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes.

We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. Today, Iterative Health is headquartered in Cambridge, Massachusetts, and New York City with 250+ employees world-wide.

As a Senior Clinical Research Coordinator (Sr. CRC) at Iterative Health you will serve as a key team member within the clinical research site, overseeing complex studies while supporting staff development, operational performance, and high-quality patient experiences.

This role combines hands-on study coordination with mentorship, process improvement, and cross-functional collaboration to help drive successful study execution, enrollment performance, and regulatory compliance.

Where You’ll Drive Impact

Lead and independently manage complex industry-sponsored clinical trials from study start-up through closeout

Coordinate complex study visit schedules and protocol-related activities while ensuring compliance with study timelines and regulatory requirements

Lead patient recruitment and retention initiatives to support enrollment performance and patient engagement goals

Mentor and support junior coordinators and research staff on clinical trial processes, patient interactions, sponsor communication, and operational best practices

Conduct protocol-required patient visits and assessments in accordance with study protocols, GCP guidelines, and site SOPs

Perform protocol-required clinical procedures including vital signs, ECGs, specimen collection, investigational product accountability, and phlebotomy, as permitted by applicable regulations, training, and organizational policy

Process laboratory specimens and prepare shipments in accordance with protocol requirements and applicable IATA regulations

Maintain accurate and timely study documentation including source records, informed consent forms, CTMS updates, and case report forms

Ensure high-quality data entry and timely resolution of sponsor and CRO data queries

Serve as a primary point of contact for study participants, sponsors, CROs, investigators, and site leadership

Build strong relationships with investigators, referring physicians, sponsors, and CRO partners to support study success and patient engagement

Prepare for and support sponsor, CRO, and regulatory monitoring visits, audits, and inspections

Review safety reports and ensure timely investigator review and documentation

Maintain inventory and oversight of study equipment, supplies, and investigational products onsite

Assess operational challenges, identify solutions, and recommend process improvements to enhance site performance and protocol adherence

Support site performance initiatives related to enrollment, screen failures, protocol compliance, and patient retention

Contribute to onboarding, training, and mentorship activities for new research staff

Support the protection of human research participants in compliance with federal regulations, GCP, HIPAA, and institutional policies

Maintain compliance with all site SOPs, privacy standards, and research protocols

Perform job related duties as requested

What You Bring to the Team

Associate’s or Bachelor’s degree in a scientific, healthcare, or related discipline required

5+ years of clinical research or healthcare experience required

Must be able to perform blood draw, medical review (blood pressure, height, weight etc.) & EKGs, as applicable by state law

CCRC® — Certified Clinical Research Coordinator or CCRP® — Certified Clinical Research Professional or equivalent clinical research certification strongly preferred

Strong understanding of GCP, FDA regulations, and clinical research operations

Demonstrated ability to independently manage complex clinical trials and competing priorities

Experience mentoring or supporting junior research staff

Strong written and verbal communication skills

Strong organizational skills, attention to detail, and problem-solving capabilities

Proficiency with CTMS, EDC systems, and standard office software applications

Physical Requirements

Ability to sit, stand, and move throughout clinical and office environments for extended periods of time

Ability to lift and move up to 25 pounds as needed

At Iterative Health, we’re actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact CandidateAccommodations@iterative.health.

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