Senior Linux Network Engineer

About us

Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package.

Role Overview:

Itero Group is seeking a Senior Linux & Network Engineer with strong hands-on troubleshooting skills across enterprise Linux systems, IP networks, and highly available production infrastructure.

Key Responsibility Areas

1. Act as a first technical point of response and primary customer technical contact during production incidents, owning the investigation from initial detection through service restoration and follow-up.
2. Perform hands-on troubleshooting across the complete service environment, including Linux systems, IP networks, firewalls, Pacemaker/Corosync clusters, Galera database clusters, virtualization, applications, and customer connectivity.
3. Diagnose complex Linux and network problems using command-line tools, logs, monitoring data, routing information, and packet captures using tools such as tcpdump and Wireshark.
4. Troubleshoot routing, switching, firewall, VPN, TCP/UDP, performance, and connectivity problems, including packet loss, latency, asymmetric routing, and other service-impacting network conditions.
5. Troubleshoot highly available Linux and database environments, including Pacemaker/Corosync and Galera, with issues involving quorum, failover, cluster communication, replication, synchronization, and recovery.
6. Coordinate internal engineering teams, customers, network/data-center providers, and other third parties when additional assistance is required while maintaining technical ownership of the incident.
7. Design, deploy, maintain, patch, harden, monitor, and improve Linux, network, clustering, and cloud infrastructure.
8. Perform root-cause analysis, execute controlled production changes, maintain technical documentation, and develop Bash/Python automation to improve operations and troubleshooting.

Required Experience and Skills

This position requires an experienced engineer who can contribute independently in a production environment from the beginning of employment. Candidates must already possess strong hands-on Linux, networking, and troubleshooting experience. Candidates will be introduced to Etherstack-specific applications, architecture, and operational procedures; however, this role is not intended to provide foundational training in Linux systems administration, networking, high availability, or production incident response.

Candidates typically have 5+ years of hands-on experience supporting production Linux systems and IP networks, including responsibility for troubleshooting service-impacting incidents.

If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you!

Benefits at Itero GroupAt Itero Group, we’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:

Join us and enjoy a benefits package designed with you in mind!

Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.