Practice Manager
Required skills
- healthcare leader
- infusion centers
- clinical teams
- administrative teams
- operational excellence
- patient experience
- multi-center operations
- escalations
- scheduling
- payroll
Nice to have
- healthcare front desk operations
- patient access
- revenue cycle
Role summary
IVX Health is seeking a Practice Manager to oversee its infusion centers in the West Tennessee market, specifically Jackson. This role involves leading both clinical and administrative teams across multiple sites, driving operational excellence, and ensuring an exceptional patient experience. Responsibilities include managing multi-center operations, direct supervision of staff (hiring, scheduling, payroll, performance), overseeing front desk operations, collaborating on revenue and quality outcomes, supporting P&L execution, managing vendor relationships, fostering a culture of accountability, and driving patient volume growth by supporting business development efforts. The ideal candidate has 3+ years of leadership experience in healthcare operations, proven success managing teams, and strong financial acumen.
Practice Manager – Jackson, TNFull-Time | Multi-Center Oversight | Healthcare Leadership
Lead with Purpose. Deliver with Compassion.
Are you a skilled healthcare leader ready to make a meaningful impact in a growing, patient-first organization?
IVX Health is seeking a dynamic Practice Manager to oversee our infusion centers in the West Tennessee market - specifically in Jackson, TN. The Practice Manager will lead both clinical and administrative teams across multiple sites, driving operational excellence and ensuring a consistently exceptional patient experience.
What You’ll Do
Lead Multi-Center OperationsOversee day-to-day operations across assigned centers, serving as the on-site and on-call resource for clinical and administrative escalations.
Manage and Coach High-Performing TeamsDirectly supervise both clinical and non-clinical staff, including hiring, scheduling, payroll, PTO management, and performance development.
Ensure Operational Excellence at the Front DeskDrive success in pre-visit verification, patient onboarding, scheduling and retention, and accurate EMR documentation in partnership with front desk staff.
Partner to Drive Revenue and Quality OutcomesCollaborate with clinical teams, regional leadership, and centralized departments (revenue cycle, pharmacy, etc.) to ensure clean workflows and efficient, reimbursable care.
Support P&L ExecutionOwn center-level business performance metrics and collaborate with the Regional Operations Director and VP to hit financial goals.
Strengthen Community and Vendor RelationshipsServe as the primary liaison for non-referring vendor relationships, including supervising physicians, community groups, and strategic drug partners.
Champion a Culture of Accountability and GrowthReinforce IVX’s values and standards by fostering a culture of operational rigor, continuous improvement, and collaborative leadership.
Drive Growth in Patient VolumeStrategize alongside Business Development Managers to support referral relationships and market expansion efforts.
What We’re Looking For
3+ years of leadership experience in a healthcare, outpatient, or multi-site operational setting
Proven success managing both clinical and administrative teams
Experience in healthcare front desk operations, patient access, or revenue cycle preferred
Strong financial and operational acumen, with the ability to manage budgets, productivity, and performance metrics
Excellent communication skills, with the ability to build trust across diverse teams
Solutions-focused mindset with the ability to troubleshoot, resolve conflicts, and implement improvements
High emotional intelligence, professionalism, and the ability to lead with empathy and decisiveness
Bachelor’s degree in healthcare administration, business, nursing, or related field preferred
Why You’ll Love IVX Health
Mission-Driven Work – Join a company that’s reshaping the infusion experience for patients nationwide.
Dynamic Leadership Role – Influence both patient care and operational success across a growing market.
Supportive Culture – Be part of a passionate, performance-driven team that leads with kindness and integrity.
Room to Grow – Enjoy professional development, tuition reimbursement, and real opportunities to advance your career.
About IVX HealthIVX Health is a national provider of infusion and injection therapy for patients managing complex chronic conditions. Through a patient-centered approach focused on comfort, convenience, clinical excellence, and exceptional service, we're redefining the care experience and improving lives every day. As a growing healthcare organization, we're committed to supporting our employees with meaningful work, professional development opportunities, and a culture built on collaboration, innovation, and purpose.Guided by Our PurposeMission: To improve the lives of those we care for by redefining the care experience.Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions.Values: Be Kind. Do What's Right. Never Settle. Make It Happen. Enjoy the Ride.
Benefits & Perks
Eligible employees may receive:EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are treated with respect and provided equal employment opportunities. Employment decisions are made based on business needs, job requirements, qualifications, merit, and applicable law. IVX Health prohibits discrimination, harassment, and retaliation of any kind and is committed to providing reasonable accommodations to qualified individuals with disabilities and those with sincerely held religious beliefs.Privacy PolicySimilar roles
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