Assistant District Manager

Richland, MSOnsiteFull TimeManager / Head$35,516–$40,000 /yrPosted 28 days ago

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Required skills

multi-unit retail
district operations
revenue
profitability
recruiting
interviewing
tax education
employee performance
quality standards
deadlines

Nice to have

tax preparation
accounting
tax knowledge
computer software applications
electronic mail
internet browser

Role summary

The Seasonal Assistant District Manager (ADM) is a full-time seasonal role responsible for helping to build and manage retail operations across approximately six or more stores and/or kiosk locations. This position involves providing business leadership development, understanding key business components like recruitment, marketing, operations, and profitability, and managing the day-to-day activities of seasonal team members. The role requires monitoring employee performance, ensuring locations meet company standards, building the business through client retention and acquisition, resolving client complaints, and managing P&L performance and district goals. A minimum of 2 years of management or supervisory experience is required, along with a passion for leading and inspiring others. Tax knowledge and proficiency with computer software applications are preferred.

Benefits:

Training & development
Bonus based on performance
Employee discounts
Opportunity for advancement

The Seasonal Assistant District Manager (ADM) is responsible to help the business from the ground up providing real business leadership development and experience as well as deep understanding of critical components of business success (recruitment/retention strategies, marketing, employee development, operations, training, profitability, team leadership). This position manages the day-to-day activities of seasonal team members assigned to approximately six (6) or more stores and/or kiosk locations. This role has access to and regularly requires working with information of a sensitive, highly confidential nature, and dealing with diverse matters which require a working knowledge of the business. This is a full-time seasonal role with a start date of September 01, 2026, or earlier, and an anticipated end date of April 25, 2027. Possibly leading to year around. What you'll do here:
Major responsibilities of the position are listed below. Other duties, assignments and specific projects may be assigned at the discretion of executive management.

Responsible for multi-unit retail locations in the assigned district and will work in tandem with the District Manager to strategically manage district operations to maximize efficiency, increase revenue and profitability.
Leads recruiting efforts, the interviewing process of seasonal employees and drives the tax education process and flow of teams, including the transition to hire process.
Monitors employee performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems, while partnering with Human Resources on training, development, complaints, and any employee relations issues.
Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance. Maintains relationships with property managers and landlords, works with District Manager on necessary corrective actions.
Continuously builds the business by retaining existing clients, attracting new clients, and creating positive brand awareness.
Resolves client complaints or answers client questions regarding policies and procedures.
Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Monitors P&L performance and holds/voids/rejects, discount reports and productivity reports for assigned store group. Also responsible for meeting all assigned district goals including, but not limited to revenue, cash control and tax return count in assigned area.

Skills you’ll bring for success:

Associate degree or equivalent related business experience. Course of study in management or in tax preparation and/or accounting preferred but not required.
2 years previous management or supervisory experience required with a passion for leading and inspiring others.
Entrepreneurial spirit that inspires out of the box thinking to impact business results.
Tax knowledge preferred.
Strong communication, interpersonal, organizational, and client service skills.
Must possess reliable transportation, insurance, and a driver’s license in good standing.
Proficiency with a variety of computer software applications such as electronic mail, internet browser, online time-tracking, Word, and Excel preferred.
Knowledge in accounting or tax preparation software is preferred.
Ability to sustain energy and remain available to subordinates during season including evenings and weekends.
Ability to work under pressure, in a fast-paced working environment.

Ready to apply?

You'll be redirected to Jackson Hewitt Tax Service Inc.'s application page.

Assistant District Manager

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