Bilingual Case Manager
Required skills
- Bilingual
- Spanish
- Case Manager
- organized
- follow-up
- follow through
- communication skills
- outgoing personality
- multitask
- eager to learn
Nice to have
- medical treatment scheduling
- vehicle repair assistance
Role summary
Jacoby & Meyers, a leading law firm specializing in personal injury claims since 1972, is seeking a full-time, fully remote Bilingual Case Manager. The role involves interviewing clients, collecting case information and evidence, scheduling appointments, managing documentation within the firm's system, and generating reports. Candidates must be bilingual in Spanish, eligible to work in the U.S., and possess at least 1 year of stable work experience. Key requirements include strong organizational skills, communication abilities, attention to detail, and the capacity to multitask and work under pressure. The firm offers a comprehensive benefits package and learning opportunities.
- Interview new clients
- Set up appointments with new clients
- Collect all possible information, evidence and documentation to build client's case
- Strict compliance with schedule of assigned appointments
- Use of Firm's software (training will be provided)
- Scan the documentation needed for the case and save it into the Firm's system
- Generate a weekly/monthly report with results for all assigned tasks
- Very well organized
- Good follow-up and follow through
- Strong communication skills
- Required to have 1 year of stable work experience
- Outgoing personality
- Able to multitask
- Eager to learn and grow
- Works well under pressure
- Schedules medical treatment for clients
- Assists clients with vehicle repairs
- Frequent follow ups with client regarding case
- Has attention to detail
- Team player
- Flexible Schedules
- Medical, Dental, Vision and Pet Insurance
- 401(k) with Company Match
- Company-paid Life Insurance and AD&D Coverage, Voluntary Life Insurance
- Short-term and Long-term Disability
- Employee Assistance and Travel Assistance Programs
- Paid Time Off, Paid Sick Time, Paid Holidays
- Health FSA and Dependent Care FSA
- Accident Insurance
- Commuter Transportation Incentive
- Cell Phone and Internet Stipend
- Fully-paid parking
- Learning and Development Programs
- Remote Positions
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