Inside Sales Coordinator
Required skills
- customer inquiries
- product information
- custom solutions
- custom product quotes
- custom product orders
- sales process
- production process
- customer service
- solution-oriented
- follow-through
Nice to have
- additional education
- construction
- manufacturing
- industrial environments
Role summary
Porta-King Building Systems, a division of Jay Henges Enterprises, is seeking an Inside Sales Representative to join their team in Earth City, MO. This role is responsible for managing the customer experience from inquiry to project completion, partnering with various internal teams to generate custom solutions, prepare proposals, and process orders. The position emphasizes responsiveness, accuracy, and teamwork, with no cold calling required. The ideal candidate is customer-focused, organized, adaptable, and detail-oriented, with strong communication skills. Prior experience in sales or customer service is preferred but not required.
Inside Sales Representative
FLSA Status: Non-Exempt
Reports To: Product Manager & Vice President
Division: Porta-King Building Systems (Jay Henges Enterprises)
Location: Earth City, MO
Prepared By: Human Resources
About Porta-King Building Systems
Porta-King Building Systems, a division of Jay Henges Enterprises, is a leading custom manufacturer of prefabricated buildings, modular offices, structural steel mezzanines, and towers. We proudly serve the construction, industrial, security, and specialty markets nationwide.
As a fourth-generation, family-owned company with roots in St. Louis dating back to 1932, we combine long-standing craftsmanship with modern innovation. Our culture is collaborative, upbeat, and people-focused—we value employee retention, long-term careers, and taking pride in every project we deliver. Learn more about our products at www.portaking.com.
Position Summary
The Inside Sales Representative plays a key role in delivering an exceptional customer experience from initial inquiry through project completion. This position partners closely with customers, outside sales, engineering, purchasing, and production teams to generate custom solutions, prepare proposals, and process orders efficiently.
This is a relationship-driven role focused on responsiveness, accuracy, and teamwork—no cold calling required.
Key Responsibilities
- Respond to customer inquiries promptly and professionally via phone and email
- Support existing customers and assist prospective customers with product information and solutions
- Collaborate with outside sales representatives, CAD engineers, purchasing, and production teams
- Prepare and generate accurate custom product quotes and proposals
- Process and manage custom product orders from entry through completion
- Maintain clear communication with customers throughout the sales and production process
- Provide outstanding customer service before, during, and after the sale
- Ensure accuracy and attention to detail in all documentation and communications
Qualifications & Skills
What We’re Looking For
We’re seeking a motivated, customer-focused professional who enjoys working in a fast-paced, team-oriented environment. The ideal candidate is organized, adaptable, and capable of managing multiple priorities while maintaining a high level of service.
Key attributes include:
- Strong written and verbal communication skills
- Professional, friendly, and solution-oriented customer approach
- Ability to work independently while collaborating effectively with cross-functional teams
- Strong attention to detail and follow-through
- Willingness to learn technical products and custom solutions
Education & Experience
- High school diploma or equivalent required; additional education a plus
- Prior experience in inside sales, customer service, or a related role preferred but not required
- Experience in construction, manufacturing, or industrial environments is a plus but not mandatory
Supervisory Responsibilities
This position does not have supervisory responsibilities.
Work Environment
This role is performed in an office environment with a moderate noise level. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical Requirements
- Regularly required to sit, communicate verbally, and use hands for computer and phone tasks
- Occasionally required to stand, walk, and reach with hands and arms
- Reasonable accommodations may be made for qualified individuals with disabilities
Benefits & Perks
Porta-King offers a competitive benefits package designed to support our employees’ well-being and success, including:
- Pay Starting at 24 an hour based on experience
- Medical, Dental, and Vision Insurance
- Flexible Spending Account (FSA)
- Generous company-matched 401(k)
- Paid vacation and paid holidays
- Life and disability insurance
- Annual bonus incentive program
- Fun, collaborative office environment
Porta-King Building Systems is an equal opportunity employer and values diversity in the workplace.
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