Sales Manager, Service

At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business.

Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.

Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation.

The Opportunity
The Aftermarket Sales Manager is responsible for developing and executing regional aftermarket sales strategies, managing key customer accounts, and building strong customer partnerships that drive long-term growth. This role serves as a trusted advisor to customers, utilizing expertise in extrusion processes and related technologies to identify opportunities for parts, service, equipment upgrades, and process improvements.

Position Summary

• Develop and execute regional aftermarket sales strategies to drive revenue growth and expand customer relationships.
• Manage and grow key customer accounts while serving as a trusted advisor and primary point of contact.
• Leverage expertise in extrusion processes and related technologies to identify opportunities for parts, service, equipment upgrades, and process improvements.
• Conduct customer site visits and assessments to evaluate needs, solve complex challenges, and recommend value-added solutions.
• Collaborate with Service, Parts Sales, Order Fulfillment, and Marketing teams to deliver exceptional customer support and business results.
• Analyze customer performance and revenue opportunities to increase account penetration and long-term profitability.
• Work independently to address complex customer and business issues, applying industry best practices and sound judgment.
• Serve as a resource for less experienced team members and may lead projects, project phases, or cross-functional initiatives.
• Contribute to continuous improvement efforts that enhance customer success and support company objectives.

Physical & Environmental Requirements

• Work within a manufacturing environment with exposure to machinery, moving equipment, and elevated noise levels.
• Perform physical activities including bending, stooping, twisting, reaching, climbing stairs, and lifting up to 50 lbs occasionally.
• Ability to sit for extended periods as required.
• Domestic travel required.

Skills & Abilities

• Strong communication skills with the ability to collaborate across cross-functional teams.
• Results-oriented with strong follow-through and commitment to meeting deadlines.
• Proficient in Microsoft Office Suite and other business software applications.
• Highly organized, proactive, and self-motivated.
• Demonstrated ability to handle confidential information with discretion.
• Must successfully complete required physical capacity profile and drug screening.

Education & Experience

• Minimum of 5 years experience with petfood extrusion and related manufacturing processes.

Why Join JBT Marel?

At JBT Marel, you'll have the opportunity to make a lasting impact on both people and business performance.

You'll join a global organization that values innovation, invests in employee growth, and empowers individuals to take ownership of meaningful work.

We offer:

• Day-one benefits
• Medical, dental, and vision coverage
• Life insurance
• Short- and long-term disability coverage
• Family leave benefits
• 401(k) with company match
• Career growth and development opportunities
• A collaborative and globally connected culture