Field Service Technician - Ice Machines

Field Service Technician - Ice Machines Job Description:

Join JWS, a leader in commercial refrigeration and food equipment services across New England. Our legacy, built since 1991, is a testament to customer dedication, a proactive management team, and unparalleled service quality. Headquartered in Norwood, MA, we are a family-centric business marking a significant trajectory of growth. As we expand, we're looking to hire Field Ice Machine Technicians to fortify our MA/RI/CT market presence. As an Ice Machine Technician, you'll be at the forefront of field service, focusing on the upkeep and repair of ice machine equipment. 

Salary $50,000.00 - $80,000 per year (based on experience)

Field Service Technician - Ice Machines Requirements:

• Ability to work an 8-hour workday
• Additionally, candidates should be prepared for windshield time, which involves driving between client locations to perform service visits.
• Works well in teams "will be working with parts department"
• Prior experience troubleshooting, maintaining and repairing ice machine or similar kitchen refrigeration equipment
• Excellent customer service skills
• High School diploma or GED and a valid driver’s license
• Self Driven
• Excellent communication and customer service skills
• Proficiency in gas, electric, plumbing, and/or steam repairs (a plus)
• 2-3 years' experience in refrigeration or ice machine equipment repair
• Strong organizational skills and a team-centric attitude

• Comprehensive Health Benefits: Medical, Dental (FREE), Vision, and HSA
• Attractive compensation package with periodic reviews, bonuses, and increments
• Very competitive 401k with a 4% Safe Harbor Match
• Life & Disability Insurance for your peace of mind
• Benefit from our company-wide Bonus incentive program with quarterly payouts
• Enjoy 9 company-funded holidays along with generous PTO
• Robust career progression opportunities
• Referral bonuses for expanding the JWS family
• Vast training and professional development prospects

At this time, we are not seeking agency assistance or third-party recruitment services. We are currently unable to sponsor work visas for this position. Applicants must be authorized to work in the U.S. without sponsorship. Joe Warren & Sons Co. Inc. champions diversity and inclusivity. We provide equal employment opportunities to all, irrespective of age, color, disability, ethnicity, family status, gender, national origin, race, religion, sexual orientation, veteran status, or any other protected classification. Embrace a diverse, inclusive work environment with us.