Jushi Verified
Cannabis, Agriculture, Retail
Patient Care Consultant
Philadelphia, PAOnsiteFull TimePosted 15 days ago
Required skills
- customer service
- sales
- product recommendations
- memberships
- regulatory compliance
- cash handling
- POS system
- multitasking
Nice to have
- bilingual in Spanish
Role summary
Jushi Holdings Inc. is seeking a Dispensary Patient Consultant to provide customer service and drive sales in the cannabis industry. Responsibilities include assisting patrons with concierge-level service, conducting daily operations, adhering to company policies and industry regulations, leading store tours, making product recommendations, encouraging memberships, and operating the POS system. The role requires excellent multitasking skills and may involve occasional local travel.
Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Dispensary Patient Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Patient Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Dispensary Patient Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations. Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
Operate cash register, computer-based POS system, and cash drawer
Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
All other job duties as assigned High School diploma or General Education Development (GED) required
Associate or Bachelor’s degree in any field preferred
Minimum of 2 years’ experience with customer service in retail.
Excellent computer, mathematical, language and reasoning skills
Bilingual in Spanish preferred
Excellent multi-tasking skills over the phone and in person
Occasionally requires local travel, as needed Constantly perform desk-based computer tasks
Frequently standing/walking
Occasionally, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 50 pounds
Occasionally Twist/bend/stoop/squat, kneel/crawl WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI
We offer benefit packages that may include Medical, Dental, Vision, Life, Short-and Long-Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k). BONUS DUTIES YOU SHOULD UNDERSTAND
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.
Jushi is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
WHAT YOU WILL DO:
WHAT WE ARE LOOKING FOR:
PHYSICAL REQUIREMENTS:
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