EXECUTIVE ASSISTANT

KENT Shared Services, LLC, a member of the KENT WORLDWIDE™ family of companies, is seeking an experienced Executive Assistant to provide high-level administrative, operational, and project support to members of our Executive Leadership Team. This trusted role manages complex priorities, anticipates executive needs, protects highly confidential information, and helps drive organizational effectiveness through exceptional professionalism, sound judgment, and continuous improvement.

• This position is designed and intended to be performed in Muscatine, IA.

PRIMARY DUTIES & RESPONSIBILITIES:

• Manage complex and frequently changing executive calendars, proactively resolve conflicts, prioritize commitments, and protect time for the highest-value business needs. 
• Prepare agendas, presentations, briefing materials, reports, correspondence, and other executive-level communications with accuracy, discretion, and consistent professional quality. 
• Coordinate executive and board meetings, manage materials in Diligent, document action items, and track follow-up.
• Serve as a trusted liaison for internal and external stakeholders, exercising sound judgment when screening requests, managing information flow, and representing the executives and KENT Worldwide. 
• Coordinate cross-functional projects, executive initiatives, events, and off-site meetings by establishing plans, tracking milestones, identifying risks, and supporting timely completion. 
• Leverage approved Microsoft 365, collaboration, automation, and AI-enabled tools to streamline routine work, improve information access, and strengthen executive productivity. 
• Evaluate administrative workflows, identify opportunities to reduce manual effort or duplication, and implement secure, practical process improvements, templates, and standards. 
• Maintain highly confidential business, personnel, financial, and strategic information in accordance with company security, privacy, records management, and confidentiality requirements. 
• Anticipate executive and organizational needs, address issues proactively, adapt to changing priorities, and provide polished support in a fast-paced environment. 
• Other duties as assigned.

The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

EDUCATION:

• Associate or bachelor's degree in business administration, communications, management, or a related field preferred; an equivalent combination of education and directly relevant executive support experience will be considered.

EXPERIENCE:

• Minimum of five years of progressively responsible executive support experience, including direct support of C-suite or senior executives; experience supporting multiple executives is highly preferred. 
• Demonstrated experience managing complex calendars, executive communications, meetings, events, and sensitive information. 
• Demonstrated success improving administrative processes and using technology, automation, or digital tools to increase efficiency and quality. 
• Certified Administrative Professional (CAP), Professional Administrative Certification of Excellence (PACE), Certified Executive Assistant (CEA), or comparable company-approved certification required at hire, or willingness and demonstrated ability to obtain a company-approved certification within 18 months of hire. 

REQUIRED SKILLS:

• Advanced proficiency with Microsoft 365 applications, including Outlook, Teams, Word, Excel, PowerPoint, SharePoint, and OneDrive, with the ability to quickly learn new approved technologies. 
• Proficiency with, or ability to quickly learn, Diligent board-management software.
• Ability to use approved AI-enabled and workflow automation tools responsibly to improve productivity while protecting confidential information and following security and privacy requirements. 
• Exceptional organization, prioritization, attention to detail, written and verbal communication, and follow-through across multiple executives and competing deadlines. 
• High level of professionalism, discretion, executive presence, interpersonal judgment, and ability to build trust with senior leaders and internal and external stakeholders. 
• Proactive problem-solving, continuous-improvement mindset, adaptability, business acumen, and ability to work independently with limited direction. 

TRAVEL:

• Approximately 5-10% travel may be required, including visits to KENT Worldwide locations, executive meetings, community events, and other business functions. Some overnight travel may be required.

Safety is a top priority at KENT WORLDWIDE. All employees are expected to follow safety protocols and procedures to maintain a safe working environment.

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