Front Office Specialist-Bariatric Program
Required skills
- High School Diploma
- front office experience
- general office work
- confidentiality
- discretion
- patient
- courteous
- tactful
- office staff
- ancillary departments
Nice to have
- medical office setting
- electronic medical records
- medical terminology
Role summary
Kettering Health is seeking a part-time Front Office Specialist for their Bariatric Program in Miamisburg, Ohio. This role serves as the initial point of contact for patients, providing administrative support under the supervision of a provider or practice leader. Responsibilities include managing phone calls, patient registration, chart management, check-out procedures, co-payment collection, and appointment scheduling. The ideal candidate will have a high school diploma, previous front office or general office experience, strong communication skills, computer literacy, and the ability to maintain confidentiality. Preferred qualifications include experience in a medical office setting, electronic medical records, and knowledge of medical terminology.
Job Details
Physician Office | Miamisburg | Part-Time | First Shift
Responsibilities & Requirements
Under the supervision of the provider and/or practice leader, provides administrative support throughout the practice. This position is typically the first point of contact (phone and in-person) for the office. This position is responsible for answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts. In addition, this position is responsible for check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments; day-end reconciliation duties.
Job Requirements:
- High School Diploma or equivalent.
- Previous front office experience or background in general office work.
- Must be able to maintain confidentiality/discretion.
- Must be patient, courteous, and tactful.
- Ability to communicate and relate well with office staff, ancillary departments and the public.
- Ability to follow direction, accept orders and perform repetitive tasks.
- Computer literate in use of word processing and email.
Preferred Qualifications
- 1-year experience in a medical/physician office setting preferred
- Experience in electronic medical records preferred.
- Knowledge of medical terminology preferred.
Overview
Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.
