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Automotive Retail

Dealership Mobile Service Technician - Salem Ford

Salem, NHOnsiteFull TimeEntry-level (exp-based)Posted 1 month ago

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Required skills

  • automotive technician
  • Ford
  • Lincoln
  • recalls
  • oil changes
  • customer communication

Nice to have

  • Ford experience
  • CDK
  • Xtime
  • commercial business
  • fleet management

Role summary

Key Auto Group is seeking a Mobile Service Technician for their Ford dealership in Salem. This role involves performing repairs and services on Ford and Lincoln vehicles, managing mobile service accounts (primarily commercial fleets, dealerships, rental companies, auctions, and airports), and optimizing routes for efficient onsite work. The technician will be responsible for maintaining the mobile van and tools. A minimum of 1 year of automotive technician experience is required, with Ford experience preferred. Strong time management and customer communication skills are essential, along with a Ford Technician Certification and a clean driving record. Experience with CDK and Xtime is preferred.

Key Auto Group believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on meeting and exceeding customer expectations.

Job Description - The Mobile Service Technician will support the dealership's needs for Mobile repairs and service. The role includes acquiring and managing new and existing Mobile Service accounts. Perform repairs and services to Ford and Lincoln vehicles including but not limited to open recalls, oil changes, and other repairs and services that can be performed with the tools that the Mobile Service Vehicle(s) provide. Schedule onsite appointments and manage route to ensure 75% or more of each day onsite performing repairs and services and 25% or less of each day spent driving to the location(s). New and existing accounts should comprise mainly of commercial business with Ford vehicles in their fleet, local dealerships with Ford inventory for sale, Rental Car Companies with Ford vehicles, local auctions, and local airports to name a few. Maintain a clean appearance for the Mobile Van as well as cleaning and maintaining tools inside the Mobile Van. 

Job Requirements

  • Minimum 1 year experience as an automotive technician. Preferably with Ford experience but not required. 
  • Able to effectively communicate with customers over the phone and in-person.
  • CDK and Xtime experience are preferred but not required. 
  • Strong Time Management Skills.
  • Ford Technician Certification.
  • Clean Driving Record.
  • Transportation to and from the dealership.
  • Punctual and reliable. 

Benefits

  • Medical, Dental & Vision Insurance
  • 401K Plan + Match
  • Paid time off and vacation
  • Short/Long Term Disability/Flex/Life
  • Growth opportunities
Ready to apply?
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