
Service VIP Sales Consultant
Required skills
- Service customers
- Upgrade options
- Equity
- Trade-in value
- Warranty status
- Incentives
- Vehicle appraisals
- Pricing
- Schedule appointments
- Follow up with leads
Nice to have
- Automotive sales
- Automotive service
- BDC
- Customer service
- Outgoing
- Empathetic
Role summary
CDJRF of Fort Myers is seeking an enthusiastic Service VIP Sales Consultant to bridge their service and sales departments. This role involves engaging service customers, identifying upgrade opportunities using data tools, and presenting vehicle options based on equity, trade-in value, warranty, and incentives. Responsibilities include coordinating appraisals, scheduling appointments, following up on leads, documenting interactions in CRM, and delivering an exceptional, pressure-free customer experience. Preferred experience includes automotive sales, service, BDC, or customer service, with strong people skills and a performance-driven, empathetic approach.
About CDJRF of Fort Myers
At CDJRF of Fort Myers, we treat customers like family and help them make smart, stress-free automotive decisions. As our Service-to-Sales Department grows, we are looking for an enthusiastic, people-first team member to help loyal service customers explore exciting new vehicle options.
Position Overview:
As a Service VIP Specialist, you will connect our service and sales departments by greeting customers in the service drive and finding opportunities to upgrade them into a newer CDJRF vehicle. You will use our technology and proven process to provide real value and improve each customer’s vehicle situation.
Key Responsibilities:
• Proactively approach and engage service customers during their visit
· Review daily service appointments and use data tools to find high-opportunity customers
· Present upgrade options based on equity, trade-in value, warranty status, and incentives
• Coordinate with managers for fast vehicle appraisals and pricing
· Schedule appointments, follow up with leads, and document interactions in the CRM
• Deliver an exceptional, pressure-free customer experience
What You Bring:
• Automotive sales, service, BDC, or customer service experience preferred
· • Strong people skills with an outgoing, empathetic, solution-focused approach
· • Ability to multitask and stay organized in a fast-paced dealership environment
• Motivated by performance and helping others
• A professional, friendly attitude and a desire to grow within the industry
Why Join the CDJRF of Fort Myers Family?
• Competitive base pay + commission structure
• Paid training and career advancement opportunities
• Health, dental, and vision insurance
• 401(k) with employer match
• Employee vehicle purchase and service discounts
• A supportive team culture focused on integrity, growth, and customer satisfaction
Apply Today!
If you are ready to join a forward-thinking, people-first team, this is your opportunity. Help customers drive home happy in a newer, better vehicle from CDJRF of Fort Myers.
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