
General Manager at KidStrong Cypress
Required skills
- Sales
- Microsoft
- Social Media
Nice to have
- Parents and guardians
- Cruise director
- Camp counselor
Role summary
KidStrong Cypress is seeking a General Manager to lead operations, drive sales, and foster a thriving environment for coaches, kids, and families. The role involves managing center operations, including KPIs and financials, maintaining the facility, and delegating tasks. Responsibilities include driving membership sales through direct outreach and local events, leading and developing a team of coaches through recruitment, onboarding, and training, and delivering the KidStrong curriculum. The ideal candidate will have a coaching background, strong people and tech skills (Google, Microsoft, social media), and possess natural leadership, communication, and organizational abilities. This is a full-time, onsite position with a competitive salary.
- Competitive salary
- Paid time off
Welcome to KidStrong, where we help kids win at life! If you're ready to lead, inspire, and make a difference, we want you to be our next General Manager.
Think you can juggle a tablet, a toddler, and a high-five simultaneously? Then keep reading!
As the General Manager, you’ll be working to create an amazing environment where coaches, kids, and families thrive.
Your mission? Drive sales, keep members happier than a kid in a candy store, and make every day at KidStrong extraordinary!
What You’ll Be Doing: Center Operations:
- Master the Numbers: Know your KPIs and financials inside and out
- Relationship Guru: Be the friendly face everyone loves to see
- Keep it Running: Maintain a spotless center and a smooth operation
- Delegate Tasks: Make sure your team is on point and you aren’t burnt out
- Flex Your Weekly Schedule: Work 4 weekdays and 1 weekend shift
- Drive Membership: Work with your team to set goals and fill those class spots
- Lead the Charge: Dial the phones, send the texts, and turn the leads into KidStrong members
- Be the Face: Arrange and attend local events that make KidStrong the talk of the town
- Foster Growth: Inspire your team to be their best selves on and off the blue floor
- Recruit & Train: Find, onboard, and develop rockstar coaches
- Develop: Use KidStrong’s awesome training tools to help continue the professional development of yourself and others
- Stay Connected: Communicate clearly via Slack and Email
- Be Hands-On: Deliver our awesome curriculum and high-fives in equal measure
- Keep your finger on the pulse: Actively coach 3-5 classes a week
- Track Progress: Use the KS Coaches App to monitor attendance and achievements
- Stay Active: Navigate a physically demanding environment with the energy of a kid on a sugar rush.
- Certification: Achieve Coach Certification through KidStrong HQ Training
- Supervise: Assistant General Manager, Lead Coach, and other coaches
- Collaborate: Center team members and families – you’re basically the glue
- Coordinate: Area Developer (Franchisee) and KidStrong HQ team members
- Coaching Background: Experience with kids aged 15 months to 11 years
- People Skills: Chat up parents and guardians with ease
- Tech Savvy: Practical experience with Google, Microsoft and social media platforms
- CPR Certification (or willing to receive)
- High Standards: Set and uphold high standards
- Natural Leader: Lead from the front a beacon of KidStrong’s core values
- Goal-Oriented: Focus on achieving KidStrong’s goals – aim high, always
- Teacher: Ensure effective transfer of knowledge
- Professional: React well under pressure and treat others with respect
- Performer: Engage with high energy and clarity – think cruise director meets camp counselor
- Mentor: Develop and nurture relationships
- Organizer: Plan work activities and set realistic goals
- Communicator: Speak and write clearly and informatively
- Team Player: Balance team and individual responsibilities
- Adaptable: Embrace change and innovation
- Work in a fun, energetic, and supportive environment.
- Make a real difference in kids' lives every day.
- Grow your career with ongoing professional development.
