Director of Quality Control

About the Job

About Kindred Spirits Designs, LLC

Kindred Spirits Designs, LLC is a creative design and production company specializing in premium jewelry, artisan accessories, and lifestyle collections. The company is committed to delivering exceptional craftsmanship, product consistency, and elevated customer satisfaction through rigorous quality standards and continuous operational improvement.

Its core business covers jewelry production oversight, supplier quality management, product inspection systems, material compliance, and craftsmanship enhancement across domestic and international manufacturing operations.

The company continuously invests in product excellence, process optimization, and scalable quality assurance systems to support sustainable growth and maintain strong brand reputation in competitive global markets.

Job Summary

Reporting directly to the Vice President of Operations or Chief Operating Officer (COO), the Director of Quality Control is responsible for overseeing the company’s global quality assurance and product inspection systems across all production and fulfillment stages.

You will collaborate closely with manufacturing partners, sourcing teams, product development, and operations departments to ensure all products meet the company’s craftsmanship, compliance, and brand standards.

This role requires deep expertise in quality management, jewelry production processes, supplier auditing, and operational risk control within a fast-paced production environment.

Responsibilities

Quality Control Management

Develop and implement company-wide quality control strategies and inspection standards

Oversee product quality across sourcing, production, packaging, and fulfillment stages

Establish and maintain quality assurance procedures and reporting systems

Monitor production consistency and craftsmanship standards

Product Inspection & Compliance

Lead product inspection programs and quality audits

Ensure compliance with company standards, safety regulations, and material specifications

Investigate product defects and implement corrective action plans

Maintain documentation related to quality assurance and compliance

Supplier & Manufacturing Oversight

Manage relationships with manufacturing partners and external suppliers

Conduct supplier evaluations and performance assessments

Collaborate with production teams to improve manufacturing quality and efficiency

Ensure timely resolution of quality-related production issues

Cross-functional Collaboration

Work closely with product development, sourcing, and operations teams

Support new product launches through quality validation processes

Partner with customer service teams to analyze return trends and customer feedback

Assist leadership in operational improvement initiatives

Process Optimization

Improve inspection workflows and operational efficiency

Implement digital quality tracking and reporting systems

Develop KPIs and quality performance metrics

Strengthen internal control procedures and risk management practices

Requirements

15+ years of experience in quality control, manufacturing operations, or product compliance

Prior experience in jewelry, luxury goods, fashion accessories, or consumer products preferred

Strong understanding of production quality standards and inspection methodologies

Experience managing supplier relationships and manufacturing audits

Knowledge of materials, craftsmanship evaluation, and product compliance requirements

Excellent analytical and problem-solving abilities

Strong leadership and team management skills

Ability to work in fast-paced and international production environments

Excellent communication and cross-functional collaboration capabilities

High attention to detail, accountability, and execution ability

Experience with ERP, QA systems, or digital inspection platforms is a plus

Work Type

Full-time / Director Level / International Operations Role

Hybrid + Flexible Work Arrangement (depending on operational and production needs)

The company typically operates under a hybrid work structure, with office and production-site collaboration scheduled based on project requirements.

Benefits

Paid Time Off (PTO)

International and creative work environment

Medical, dental, and vision insurance

Retirement plan support (401k or equivalent)

Employee product discounts

Annual performance bonus

Supplier and production travel opportunities

• Professional development and leadership growth opportunities