OFF-ROAD SUSPENSION TECHNICIAN
Required skills
- suspension components
- suspension theory
- mathematics
- test results
- race results
- task management
- race team coordination
- valid drivers license
- DOT Physical Card
- Microsoft products
Nice to have
- technical degree
- vocational degree
- customer service
- phone support
- shipping & receiving
- warehouse duties
Role summary
The Off-Road Suspension Technician provides technical support for racing activities, disassembling and assembling suspension components with accuracy and cleanliness. Responsibilities include developing suspension settings, performing dyno tests, maintaining the workshop and testing vehicle, and utilizing Microsoft Office extensively. The role involves close collaboration with team members and riders, and may include customer service and shipping duties. A minimum of three years of experience in motorcycle performance work, with a focus on suspension, is required, along with strong math, statistical analysis, and data visualization skills.
Description
Job Title: Off-Road Suspension Technician
Department: WP Suspension Offroad
Reports To: Manager, WP Suspension
FLSA Status: Non-Exempt
Location: Murrieta, CA
Prepared By: Human Resources
SUMMARY
Under general supervision, the Suspension Technician provides technical support for racing activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Disassembles and assembles suspension assemblies with a high level of accuracy and cleanliness.
- Develops and refines suspension settings for race teams.
- Drives support vehicle to testing locations on an as needed basis for testing purposes.
- Uses the dyno independently to perform bench tests on shocks and forks.
- Responsible for keeping workshop area and testing vehicle in a clean and professional manner.
- Must use Microsoft office extensively.
- Works closely with other team members for information sharing and fostering new ideas.
- Works closely and communicates regularly with team riders.
- May perform warehouse, shipping & receiving duties.
- Provides customer service & phone support, as needed.
- Performs other duties as assigned.
Requirements
EXPERIENCE REQUIREMENTS: Generally, requires a minimum of 3 (three) years of experience in motorcycle performance work, with a focus on suspension preferred. Required proficiency in suspension components and suspension theory with high aptitude for mathematics Other required experience includes:
- Skilled in communicating and reporting test and race results.
- Experience with task management and race team coordination.
- Must have a valid drivers license and currently possess (or is able to pass a DOT physical to obtain) a DOT Physical Card
EDUCATION REQUIREMENTS: High School Diploma required; technical, vocational, or bachelor’s degree in relevant field preferred.
OTHER SKILLS AND ABILITIES:
- Strong experience in Microsoft products – Excel, PowerPoint, etc.
- Strong math & statistical analysis skills
- Data visualization and presentation skills (charts, graphs, etc.)
- Strong verbal and written communication skills
- Excellent organization skills and apt for attention to detail
- Strong knowledge of the motorcycle industry; Passionate about the motorcycle industry.
SUPERVISORY RESPONSIBILITIES: None.
CONTACTS:
Internal: All departments at all levels.
External: Vendors.
JUDGEMENT/REASONING ABILITY: Ability to recognize discrepancies and resolve problems quickly using sound judgment, poise, and diplomacy. Requires ability to use judgment and reasoning skills and determine when issues need to be escalated.
PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit; use hands and fingers, bend, stoop and reach with hands and arms.
Ability to lift-up to 70 pounds <10% daily
Able to sit at a desk and use/view computer 20% daily
Able to hear and speak into a telephone 30% daily
Able to stand, bend, stoop, twist 80% daily
WORK ENVIRONMENT: The noise in the work environment is usually moderate. Other factors are:
- Ability to travel if needed. Travel is moderate in this position; 15-20% expected travel.
- Hectic, fast-paced with multi-level distractions.
- Professional, yet casual office work environment.
- Ability to work extended hours as required.
Required Pre-Hire Screenings:
- Criminal - Felony and Misdemeanor 7 Years
- National Criminal Data Base 7 Years
- Social Security Verification
- National Sex Offender
- NDOT or DOT Drug Screen per job requirement
