
Field Technician C (Omaha, NE)
Required skills
- telecommunications
- network equipment
- computer hardware
- end-users
- RJ-11
- RJ-45
- DB-25
- V.35
- RS-449
- fiber
Nice to have
- Network+
- CCNA Wireless
- A+
- on-call
- Driver’s License
- after-hours emergency calls
Role summary
L3Harris Technologies is seeking a Field Technician in Omaha, NE, to support the Federal Aviation Administration (FAA). This role involves the installation, maintenance, repair, configuration, and testing of telecommunications and network equipment. Responsibilities include troubleshooting hardware, software, and network issues, maintaining records, and providing technical support to end-users. The position requires proficiency in operating systems, Microsoft Office Suite, and various network connectors and testing equipment. Travel up to 100% within a 4-hour drive radius is expected. A High School Diploma or equivalent with a minimum of 6 years of relevant experience, or an Associate's Degree with 2 years of experience, is required. Preferred skills include Network+, CCNA, and A+ certifications.
Job Title: Field Technician
Job Code: 44608
Job Location: Omaha, NE
Job Schedule: 5/8: Employees work 8 hours per day, 5 days per week
Job Description:
L3Harris Technologies is looking for a Field Technician for the Company’s Field Services organization supporting the Federal Aviation Administration (FAA). This role will be responsible for support mainly in the Omaha, Nebraska area.
Essential Functions:
- This is a support level position requiring thorough knowledge of the installation, maintenance, and repair of telecommunications related systems and/or equipment, gained through formal education or from considerable and varied experience in working with the installation, service activation, maintenance, and repair of telecommunication systems and devices.
- Responsible for the installation, repair, configuration, test and preventative maintenance of network equipment, telecommunications equipment and/or computers.
- Proficient in Microsoft or UNIX operating systems, and the components of the MS Office Suite. Maintains records on repairs, downtime, changes and updates.
- Good working knowledge of cable connectors and replacement, such as RJ-11, RJ-45, DB-25, V.35, RS-449
- Have an excellent working knowledge of fiber, working knowledge of Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications
- Good working knowledge of power testing, AD and DC including 3 Phase AC. Familiar with configuration and operation of the 24VDC & 48 VDC power supplies.
- Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards.
- Working knowledge and usage of various network test equipment: JDSU HST, Ameritech AM5XT, Sage 935, Digital Oscilloscope, Halcyon 704A, Para-scope or other T1/DS3 Test sets.
- Perform basic software troubleshooting and diagnostics
- Serve as the point of contact for unresolved problems from the Help Desk or NOC.
- Install hardware and software including operating systems and office applications
- Responsible for providing computer hardware, software and network technical support to end-users
- Assists with setup and configuration of system hardware and software.
- Must be willing to travel (up to 100% of the time) to remote sites within a 4-hour drive circle of base location. Technicians may be asked to travel outside of their assigned region, as needed.
- Capable of lifting 32 pounds
- Capable of utilizing ladders, and step stools, to reach heights of approx. 10 feet
- Ability to obtain a US Public Trust Clearance
Qualifications:
- Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-secondary/Associates Degree with a minimum of 2 years of prior related experience.
Preferred Additional Skills:
- Network+, CCNA, CCNP, CCNA Wireless, A+
- Ability to work from home, in an “on-call” status.
- Possess and maintains a valid Driver’s License, and satisfactory driving record, as conditions of initial (and continued employment
- Willingness and/or ability to work outside regularly scheduled hours to meet operational needs and to respond to after-hours emergency calls
- Excellent customer service skills.
- Ability to work in high stress and visibility environment.
- AA/AS degree plus 2-4 years of Telecommunications and/or 6-8 Network Engineering experience
In compliance with pay transparency requirements, the salary range for this role in Nebraska is $23.55/hr- $43.75/hr. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
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