Dental HIS Clerk
Required skills
- EHR
- prior authorizations
- referrals
- visit documentation
- releases of information
- front desk coverage
- computer experience
- Microsoft office
- general office equipment
- oral communication
Nice to have
- Associate degree in HIS
- Epic
- dental office experience
- dental terminology
- Health Care Plan
- Retirement Plan
Role summary
Lake Superior Community Health Center is seeking a Dental HIS Clerk to support the dental department. This role involves completing and maintaining prior authorizations, creating and tracking dental referrals in the EHR, processing releases of information, and providing front desk coverage. The ideal candidate will have strong communication and organizational skills, computer proficiency, and experience with general office equipment. Preferred qualifications include knowledge of prior authorizations, ROI, HIPAA, dental terminology, EHR systems like Epic, and experience in a dental office setting.
The Dental HIS Clerk works within the clinical care and support teams to assure quality patient care and to support the goals of Lake Superior Community Health Center.
Primary Responsibilities
Complete and maintain prior authorizations for needed procedures for the dental department.
Create, maintain and complete dental referrals in the electronic health record.
Ensure referrals are completed with appropriate visit documentation scanned into the EHR.
Per referral guidelines, provide appropriate clinical information to outside facilities & specialists.
Track referral progress to promote team awareness and ensure patient safety.
Complete dental releases of information (ROIs).
Serve as backup for front desk coverage for all dental sites.
Secondary Responsibilities
· Assist in special projects.
· Actively participate in staff meetings and in-services.
· Participate in continuing education and professional growth.
· Adhere to the standards and policies of the organization.
· Assure efficiency in communications and adherence to organization workflows.
Responsible for personal compliance with LSCHC policies and procedures Other duties as assigned.
Typical Working Conditions
Able to move about easily
Able to speak and hear clearly
Fast-paced environment
Qualifications
- High School diploma
- Computer experience, preferably Microsoft office and software
- Familiarity with general office equipment
Knowledge, Skills and Abilities
- Strong oral and written communication skills and organizational skills
- Ability to maintain an even temperament with patients and staff
- Ability to prioritize and handle multiple tasks
- Ability to work as a team member
- Ability to travel between sites, as needed, and as otherwise required by the organization
- Knowledge of prior authorizations, ROI and releasing records and films, preferred
- Knowledge of HIPAA and privacy practices, preferred
- Experience with Health Information and prior authorizations, preferred
- Experience in dental office, preferred
- Knowledge of dental terminology, preferred
- Experience with Epic, preferred
- Associate degree in HIS, preferred
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (403b)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
