Professional Services Consultant - West Coast

RemoteOnsiteFull TimePosted 1 month agoVisa sponsorship availableHidden Gem · Himalayas

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Required skills

StealthWatch
TCP/IP
HTTP
Load balancers
proxies
firewalls
DDoS
Firewall
IDS
IPS

Nice to have

code
scripts
parsers

Role summary

Lancope seeks a highly technical and customer-focused Professional Services Consultant for the West Coast. This role requires extensive experience in implementing complex solutions for enterprise customers, serving as a subject matter expert for StealthWatch (SW) implementation, fine-tuning, and third-party technology integration. The consultant will work with customer technical staff and management, analyze network designs, recommend improvements, and provide product feedback. The position demands deep knowledge of TCP/IP, network security, and IP network design, with a travel requirement of 50-75%.

Lancope is looking for a highly technical, customer oriented services consultant who has proven experience in implementing complex solutions for enterprise customers. The role is to serve as the customer’s StealthWatch (SW) subject matter expert for implementation, fine-tuning, and 3rd party technology integration for projects that may range from days to many months. The successful candidate will have extensive network and security experience and be able to work with the customer’s technical staff as well as communicate with higher-level management.

Main Responsibilities

Serve as the SW subject matter expert on short term engagements for Lancope’s customer base
Work with customer network and security operations on SW network design and installation
Analyze current installation and recommend implementation and fine-tuning details to increase SW effectiveness
Communicate with customer engineering and management on project details and progress
Partner with sales team to enhance sales opportunities in customer accounts
Provide product feature input to product management to influence future development.

Desired Experience and Skills

6+ years of experience in a services or sales engineering role at a data network vendor, DPI equipment vendor, security vendor, service provider or network security company.
6+ years of related technical experience, installing, designing, managing, administering and supporting an enterprise network.
Proven track record working directly with enterprise customers to implement complex technical solutions
Deep knowledge of TCP/IP, HTTP, Load balancers, proxies and firewalls.
Strong understanding of network security including, DDoS, Firewall, IDS, IPS, anti-virus and common exploits.
Solid understanding of IP network design/operation.
Experience in writing code, scripts, and/or parsers for 3rd party technology integration would be a plus
Excellent Presentation, written, and verbal skills.
Ability to travel 50 - 75% of time.

Originally posted on Himalayas

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