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Hospitality

Assistant General Manager

Webster, TXOnsiteFull TimeManager / Head$75,000–$85,000 /hrPosted 10 days ago

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Required skills

  • full-service
  • high-volume dining
  • front of house knowledge
  • financial aspects
  • conflict resolution skills

Nice to have

  • senior level management experience

Role summary

The Assistant General Manager will support the General Manager in overseeing all restaurant operations, focusing on increasing sales and minimizing costs. Responsibilities include managing shifts, ensuring high-quality food preparation and service, maintaining restaurant image and cleanliness, providing excellent guest service, and handling guest complaints. The role also involves administrative duties related to finance and personnel, as well as developing and evaluating employees through feedback and performance reviews. This position requires at least 2 years of senior management experience in a full-service, high-volume dining establishment, with strong knowledge of front-of-house operations and financial aspects.

Overview

Benefits:

  • Extensive and well-rounded training program
  • Continued career development and growth opportunities
  • Generous employee discounts on dining, retail, amusements, and hotels
  • Multiple health benefit plans to suit your needs
  • Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
  • Paid time off
  • Monthly discretionary bonus potential

Responsibilities

  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
  • Assist the General Manager in ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
  • Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
  • Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
  • Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
  • Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews

Qualifications

  • At least 2+ years of senior level management experience in a full-service, high-volume dining establishment
  • Extensive front of house knowledge; Advanced knowledge of financial aspects
  • Strong interpersonal and conflict resolution skills
  • Stable and progressive work history; Strong work ethic

EOE


Pay Range

USD $75,000.00 - USD $85,000.00 /Hr.
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