Lanesurf Verified
["Sports & Recreation","Leisure","Engineering","Manufacturing"]
Founding Deployment Strategist
San Francisco, CAOnsiteFull Time$140,000–$170,000 /yrPosted 12 days agoHidden Gem · YC Startup
Required skills
- Founding Deployment Strategist
- customer post-sale
- reference account
- daily usage
- renewals
- expansion
- voice of the customer
- CS playbook
- health scoring
- QBRs
Nice to have
- AI
- autonomous logistics
- enterprise AI systems
- Fortune 500
- logistics companies
- freight
Role summary
Lanesurf is seeking a Founding Deployment Strategist to own the post-sale customer experience for their AI-powered logistics platform. This role focuses on turning new logos into reference accounts and driving daily usage. Responsibilities include managing renewals and expansion, leading customer onboarding, acting as the voice of the customer, and building the Customer Success playbook from scratch. The ideal candidate is customer-obsessed, moves fast, is comfortable with technical debugging, and takes end-to-end ownership of customer outcomes. Experience in logistics and with AI systems is preferred.
Compensation
This role includes:
* $140–$170 base + variable tied to retention & expansion
* Meaningful equity
* Medical, dental, and vision insurance
* Free DoorDash vouchers for everyday meals
Over a million loads move via trucks in the US every day and even in 2026 they are still booked through endless negotiations over calls and emails.
Lanesurf solves this in minutes with an army of AI agents that find nearby empty trucks, call/email them in parallel, negotiate rates, and find the best-priced truck available.
Live demo of our AI speaking to 96 trucks in real time and booking a shipment in 10 minutes –
Why Now
Live and ramping up with some of the largest logistics companies in the US that move freight for shippers like Nestlé, PepsiCo, Celsius, and Monster Energy. Inbound from Top 10 logistics providers in US and Europe.
Hit $Xmn ARR in six months. We know what's working.
Now we need to scale to 10,000 loads a day / $10mn ARR. To get there we need someone to own the customer post-sale — turning every new logo into a reference account and driving daily usage into the tens of thousands of loads.
World-Class Team
Our team has folks from Echo, Ryder, Transfix + has built and deployed enterprise AI systems for Fortune 500s at Booz & Co. and contributed to ML research with institutions like Caltech, Rice, Waterloo, and Monash.
Investors
Backed by General Catalyst, Y Combinator, and angels like Jawed Karim (founder of YouTube).
What we'll work on
* Own renewals and expansion — grow accounts from a single lane or brokerage to their full freight footprint
* Own onboarding for every new logistics customer — get them from signed contract to loads booked by our AI in days, not months
* Be the voice of the customer inside Lanesurf
* Build the CS playbook from scratch — onboarding, health scoring, QBRs, escalation
You can be a great fit, if:
* You get energized by being in a customer's office watching them use your product, not by dashboards
* You move fast and don't overthink
* You're comfortable being technical enough to debug an AI agent's behavior with a customer on the line
* You take ownership of outcomes end-to-end — if a customer isn't getting value, that's your problem to solve
* You want to be at a company that's early enough that your work actually matters
About the interview
* 30 mins with Founders
* 30 mins Work Assignment
* Offer
About Lanesurf
We are building AI agents that enable autonomous logistics (think moving a truck from Chicago to Texas, fully coordinated by AI, that automates how goods are priced, negotiated, and booked)
Watch one of our demos here – AI that spoke to 96 carriers and booked a load in 10 minutes:
Proven Traction: Our AI platform is in production, executing thousands of live negotiations and load bookings daily for logistics companies that collectively manage over $10 billion in annual freight.
We're backed by General Catalyst, Jawed Karim (Co-Founder, YouTube), Y Combinator and are scaling fast across the U.S. logistics network.
This role includes:
* $140–$170 base + variable tied to retention & expansion
* Meaningful equity
* Medical, dental, and vision insurance
* Free DoorDash vouchers for everyday meals
Over a million loads move via trucks in the US every day and even in 2026 they are still booked through endless negotiations over calls and emails.
Lanesurf solves this in minutes with an army of AI agents that find nearby empty trucks, call/email them in parallel, negotiate rates, and find the best-priced truck available.
Live demo of our AI speaking to 96 trucks in real time and booking a shipment in 10 minutes –
Why Now
Live and ramping up with some of the largest logistics companies in the US that move freight for shippers like Nestlé, PepsiCo, Celsius, and Monster Energy. Inbound from Top 10 logistics providers in US and Europe.
Hit $Xmn ARR in six months. We know what's working.
Now we need to scale to 10,000 loads a day / $10mn ARR. To get there we need someone to own the customer post-sale — turning every new logo into a reference account and driving daily usage into the tens of thousands of loads.
World-Class Team
Our team has folks from Echo, Ryder, Transfix + has built and deployed enterprise AI systems for Fortune 500s at Booz & Co. and contributed to ML research with institutions like Caltech, Rice, Waterloo, and Monash.
Investors
Backed by General Catalyst, Y Combinator, and angels like Jawed Karim (founder of YouTube).
What we'll work on
* Own renewals and expansion — grow accounts from a single lane or brokerage to their full freight footprint
* Own onboarding for every new logistics customer — get them from signed contract to loads booked by our AI in days, not months
* Be the voice of the customer inside Lanesurf
* Build the CS playbook from scratch — onboarding, health scoring, QBRs, escalation
You can be a great fit, if:
* You get energized by being in a customer's office watching them use your product, not by dashboards
* You move fast and don't overthink
* You're comfortable being technical enough to debug an AI agent's behavior with a customer on the line
* You take ownership of outcomes end-to-end — if a customer isn't getting value, that's your problem to solve
* You want to be at a company that's early enough that your work actually matters
About the interview
* 30 mins with Founders
* 30 mins Work Assignment
* Offer
About Lanesurf
We are building AI agents that enable autonomous logistics (think moving a truck from Chicago to Texas, fully coordinated by AI, that automates how goods are priced, negotiated, and booked)
Watch one of our demos here – AI that spoke to 96 carriers and booked a load in 10 minutes:
Proven Traction: Our AI platform is in production, executing thousands of live negotiations and load bookings daily for logistics companies that collectively manage over $10 billion in annual freight.
We're backed by General Catalyst, Jawed Karim (Co-Founder, YouTube), Y Combinator and are scaling fast across the U.S. logistics network.
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