Patient Services Coordinator (Medical Office) - Willow Grove

Willow Grove, PAOnsiteFull TimeEntry-level (exp-based)Posted 1 month ago

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Required skills

medical office experience
computer savvy
new software systems
Microsoft Excel
Microsoft Outlook
Microsoft Word
insurance verification
prior authorizations
office equipment
multitasking skills

Nice to have

medical terminology
anatomy
prosthetics & orthotics
orthopedic
rehabilitation
EMR/EHR systems

Role summary

A growing Prosthetics & Orthotics healthcare company is seeking a Patient Services Coordinator for their Willow Grove team. This role requires 1-3 years of medical office experience and involves coordinating patient services, communicating with insurance companies, and supporting daily office operations. The ideal candidate is computer savvy, organized, comfortable in a fast-paced healthcare environment, and proficient in Microsoft Office Suite. Responsibilities include insurance verification, prior authorizations, preparing patient documentation, maintaining records, and providing customer service. Preferred qualifications include knowledge of medical terminology and experience in specific healthcare settings or EMR/EHR systems.

Patient Services Coordinator (Medical Office)

Willow Grove, PA
Full-Time | Monday–Friday | 8:00 AM – 4:30 PM
No Weekends

We are a growing Prosthetics & Orthotics healthcare company dedicated to helping patients regain mobility and improve their quality of life.

We are currently seeking a Patient Services Coordinator with 1–3 years of medical office experience to join our Willow Grove team. This position plays a key role in coordinating patient services, communicating with insurance companies, and supporting daily office operations.

If you are computer savvy, organized, and comfortable working in a fast-paced healthcare environment, we would love to hear from you.

Why Join Our Team

Stable Monday–Friday schedule
No weekends
Supportive, team-oriented office environment
Opportunity to grow in the prosthetics and orthotics healthcare field
Competitive pay
Work that directly helps patients improve their mobility and independence

Key Responsibilities

Communicate with patients and insurance companies regarding services and benefits
Perform insurance verification and obtain prior authorizations
Prepare work orders and required patient documentation
Organize and submit patient charts for billing processing
Maintain accurate patient records using office systems
Assist with patient coordination and service flow within the office
Provide professional customer service to patients and visitors
Assist with front desk coverage when needed
Perform general office duties including phones, scanning, faxing, and email communication

Required Qualifications

1–3 years of medical office experience
High school diploma or equivalent
Must be computer savvy and comfortable learning new software systems
Proficiency in Microsoft Excel, Outlook, and Word
Experience with insurance verification or prior authorizations
Experience using general office equipment (phones, scanners, copiers, fax machines)
Strong organizational and multitasking skills
Ability to work in a fast-paced environment and handle pressure
Strong communication and customer service skills
Ability to maintain confidential patient information

Preferred (Not Required)

Knowledge of medical terminology or anatomy
Experience in prosthetics & orthotics, orthopedic, rehabilitation, or durable medical equipment (DME) settings
Familiarity with EMR/EHR systems

Additional Information

We are a drug-free workplace. Employment offers are contingent upon successful completion of a drug screen and background check.

Ready to apply?

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