ServiceNow Product Owner

The Leidos Chief Data & Analytics Office (CDAO) is seeking a ServiceNow Product Ownder; this position will allow for full time telework from any U.S. based location.

POSITION SUMMARY:

This is an opportunity to partner with our Scum Master to establish an Agile development practice for our ServiceNow team as we expand our platform capabilities as we expand its capabilities with EmployeeWorks, NowAssist, AI Control Tower, HRSD, and L1 Support Agent.

PRIMARY RESPONSBILITIES:

• Own and prioritize the day-to-day ServiceNow product backlog based on business value.
• Serve as the primary point of contact for business stakeholders and customer requests.
• Define user stories and acceptance criteria; ensure backlog items are ready for development.
• Partner with the Scrum Master to maintain sprint readiness and backlog health.
• Represent the business in sprint reviews and demos; gather and incorporate feedback.
• Review and validate AI-generated meeting summaries and requirements for accuracy before they enter the backlog.
• Report on delivered value and backlog progress to the team and stakeholders.
• Escalate competing priorities across product areas to ServiceNow platform leadership.

BASIC QUALIFICATIONS:

• Bachelor's degree and 4+years of relevant experience; additional years of experience may be substituted in lieu of a degree. 
• Experience managing a backlog or an equivalent prioritization and requirements function.
• Excellent stakeholder communication and requirements-gathering skills.
• Familiarity with the ServiceNow platform and its capabilities.
• Strong background in Agile development.
• Must be a US Citizen.

PREFERRED QUALIFICATIONS:

• Certified Scrum Product Owner (CSPO) or equivalent.
• ServiceNow Certified System Administrator (CSA).
• Experience with ServiceNow modules ITOM, HAM, SAM, CSM, HRSD, AICT.
• Experience rolling out AI capabilities especially ServiceNow NowAssist.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.