Weekend/Evening LifeSpa Coordinator
Required skills
- Microsoft Office
- Excel
- PowerPoint
- Outlook
- calculate figures
- discounts
- interest
- commissions
Nice to have
- receptionist experience
Role summary
The Weekend/Evening LifeSpa Coordinator is responsible for operating the telephone system to answer incoming calls, greet callers, schedule appointments, and provide exceptional service. This role involves explaining LifeSpa products, services, and treatments, suggesting upgrades, and converting inquiries into appointments. The coordinator will also perform outgoing confirmation calls and assist the Department Head with office duties. A High School Diploma or GED, 1 year of customer service experience, and proficiency in Microsoft Office are required. CPR and AED certification are required within 30 days of hire. Preferred qualifications include 1 year of receptionist experience.
Position Summary
The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the caller’s expectations, presenting a cheerful and pleasant attitude at all times. They also assist the Department Head with filing and other office duties as needed.
Job Duties and Responsibilities
- Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner
- Converts LifeSpa questions into appointments
- Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs
- Suggests upgrades or add-ons to products and services
- Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments
- Uses all required safety devices to comply with company safety rules
Position Requirements
- High School Diploma or GED
- 1 year of customer service experience
- CPR and AED certified within 30 days of hire
- Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook
- Ability to calculate figures and amounts such as discounts, interest and commissions
- Ability to stand, sit, walk, reach, climb and lift up to 50 pounds
Preferred Requirements
1 year of receptionist experience
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
