Document Management Coordinator

Location: Viewpoint Calgary

37 Quarry Park Blvd SE, Suite - 160, Qualico Parkside, Calgary T2C 5H9

Status: Full-time, In-Person

About Viewpoint 

Viewpoint is the leading provider of high quality, defensible independent medical assessments. We are Canada’s largest IME company, delivering timely access to an extensive network of over 1,700 experienced and well-credentialed medical, psychological, and allied health professionals in over 300 physical locations across the country. With this breadth of coverage, we maintain overall service quality, accuracy and consistency while catering to the geographical needs of our clients.

Our clients cross a diverse range of sectors, including life and health insurers, property and casualty insurers, the legal community, employers and government organizations. Our strength lies in the foundation of excellence in service delivery that we provide, as well as our ability to work in close partnerships with our customers and assessors.

We are looking for a Documents Management Coordinator to join our dynamic team!

Responsibilities of the position:

• Review documents for duplicates and miscellaneous items 
• Scan/upload/download documents into/from the Assessment Division Management System (ADMS) 
• Electronically bookmark and sort documents 
• Extract document list for use in final report once bookmarked 
• Verify document list provided by referral sources to our own document list for accuracy and consistency 
• Monitor Documents Management Tracking Operational Report and Dash Board to prioritize workload 
• Monitor e-mail for messages of urgent files 
• Ensuring that all medical information received from referral sources are forwarded to relevant assessors within the target timelines 
• Customer Service 
• Problem solving 
• Data entry 
• Privacy protection of personal and personal health information.

 Desired Qualifications:

• 3 years experience working in a Client Service or administrative position, ideally within the insurance/health care environment 
• Relevant post secondary/community college education 
• Medium- advanced level computer efficiency (MS Office, Outlook, Internet, Adobe Acrobat) 
• Effective verbal and written communication skills 
• Proven organizational and multi-tasking skills 

Why choose Viewpoint?

• Comprehensive and flexible health and dental choices with Flex benefits
• Lifemark Employee Assistance Program 
• Shoppers Drug Mart Employee Discount (30%) 
• Employee Stock Purchase Plan (25%) 
• Paid vacation and Wellness days 
• Annual continuing education allowance of $1500 (applicable towards credential or designation fee) 
• Goodlife Fitness Corporate Discount Gym Membership 
• Ongoing internal training and development with opportunities for mentorship
• A diverse and inclusive workplace with a track record of high employee engagement and teamwork 
• Nationally recognized brand with a strong digital presence 

Thank you for your interest in joining our team! We appreciate the time and effort you’ve taken to apply for this position. Our team will carefully review all applications and contact candidates who meet the qualifications for the next steps. We encourage you to keep an eye on our future job openings. We look forward to connecting with the right candidate soon!