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Managed IT Services, Cloud Services, Data Center

Billing Specialist

Des Moines, IAOnsiteFull TimePosted 1 month agoVisa sponsorship available

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Required skills

  • detail-oriented
  • accuracy
  • data entry
  • communication skills
  • team environment

Nice to have

  • billing processes
  • invoice
  • payment collections
  • customer relationships
  • customer billing needs
  • learn new technologies

Role summary

Lightedge, a cloud services and colocation company, is seeking a detail-oriented Billing Specialist to join their accounting team. This role is responsible for all billing processes, including invoice and payment collections, and serving as a point of contact for customer billing needs. The ideal candidate is a motivated self-starter eager to learn new technologies. The position reports to the Revenue Assurance Manager and collaborates with various departments. No prior billing experience is required, but a degree in Accounting or Finance and Excel proficiency are a plus.

Lightedge is an enterprise-grade cloud services and colocation company focused on the needs of businesses and their critical IT requirements. If you want to take your skills to the next level by joining an industry leader, this is an excellent opportunity for you!

Lightedge is seeking a detail-oriented Billing Specialist to join our accounting team. The Billing Specialist is responsible for all billing processes related to invoice and payment collections and maintaining customer relationships by serving as a point of contact for all customer billing needs. The ideal candidate is motivated, excited to learn new technologies and is a self-starter. This position reports to the Revenue Assurance Manager and works closely with all departments. No prior experience in billing required.

Responsibilities

  • Communicate and collaborate with various departments to understand unique billing processes, resolve billing issues, and help answer general customer questions.
  • Provide excellent customer service via email or phone to our contracted clients.
  • Work with customers directly to collect past due balances.
  • Provide customers with account reconciliations to resolve billing and payment discrepancies.
  • Understand the quote to bill process and resolve errors as needed.
  • Gather customer information to get an understanding of their business needs and establish rapport.
  • Research and resolve issues using available resources.
  • Stay current with system information, changes, and updates

    • Education & Experience

  • Bachelor's or Associate’s degree in Accounting, Finance, or related field is a plus.
  • Ability to work in excel preferred.
  • Detail-oriented with a high level of accuracy in data entry and analysis.
  • Strong communication skills and ability to work cross-functionally with Sales, Accounting and other teams.
  • Ability to work within a team environment.
  • Highly motivated and passionate about daily tasks as well as overall company initiatives.
  • Excellent written and verbal communication skills
  • Strong organizational skills and the ability to think critically.
    • Ready to apply?
    You'll be redirected to Lightedge's application page.

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