Information Technology

Lead ServiceNow Developer

RemoteRemoteFull TimeLead$120,000–$140,000 /yrPosted 1 day ago

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Required skills

ServiceNow
federal clients
high-code solutions
system integration
enterprise environments
configure
develop
implement
custom applications
enhancements

Nice to have

ServiceNow CAD

Role summary

LightFeather is seeking a Lead ServiceNow Developer to support federal clients by building custom, high-code solutions for enhanced user experiences and system integration. The role involves designing, configuring, developing, and implementing ServiceNow applications and enhancements, while ensuring platform stability and adherence to development standards. Responsibilities include working independently and as part of a technical team, utilizing Agile/Scrum, advising on best practices, and collaborating with business and technology partners. The ideal candidate has 5+ years of ServiceNow development experience, strong knowledge of ITSM, and proficiency in JavaScript for scripting within the platform. Experience with data analysis and system engineering lifecycle principles is also required.

LightFeather is seeking a ServiceNow Developer with a strong focus on supporting federal clients with modern web technologies. This position offers the opportunity to build custom, high-code solutions that enhance user experiences and system integration across enterprise environments. The ideal candidate is passionate about ServiceNow, eager to grow their technical capabilities, and thrives in a fast-paced, client-facing setting.

Major responsibilities include helping design, configure, develop, and implement baseline and custom applications and enhancements in ServiceNow. They will also provide architectural input and help maintain stability of the overall platform by ensuring the appropriate design and development standards are always used.

Location: Fully Remote (EST hours)

Job Type: Full-time

Salary: $120,000–$140,000 annually, based on experience level.

Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Secret-level security clearance

Responsibilities:

Work independently and as a technical team member

Work in multiple instances and domains, supporting internal and external customers

Utilize an Agile/Scrum methodology to manage development work

Advise functional and admin teams on design, development and overall ServiceNow best practices

Collaborate with business, systems, and Technology partners in business analysis meetings to develop business and systems requirements.

Solution and develop requested enhancements to existing ServiceNow applications

Script Business Rules, Script Includes, Client Scripts, ACLs, Workflow Activities, etc.

Facilitate and support the rollout of new application and enhancements in ServiceNow

Analyze system performance issues and determine performance enhancements

Required Qualifications and Skills:

5+ years of experience as a ServiceNow Developer.

Strong familiarity and working knowledge of ServiceNow Suite of tools (Service Catalog, Service Portal, Reports, Incident and Knowledge Base, etc.)

Demonstrable ability to communicate and listen well with business and technical people, regardless of title, with good self-awareness.

Proven developer independent of the ServiceNow platform, with an emphasis on analytical and problem-solving skills.

Demonstrated competency with IT Service Management, Asset and Configuration Management, ITIL/ITSM, PMP/PRINCE2 practices.

Experience working on project teams that leverage Agile/Scrum.

Experience with system/software engineering lifecycle principles, translating requirements into functional and technical solutions, application implementation and support, enterprise monitoring.

Experience working with large data sets and performing data analysis/modeling to help facilitate and inform management decisions.

Preferred:

ServiceNow CAD (Certified Application Developer)

Why Join LightFeather?

You'll be part of a team dedicated to meaningful impact, working on solutions that address mission-critical needs. Experience variety, fulfillment, and the opportunity to work with some of the best in the industry.

LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

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