Care Coordinator
Required skills
- High Need High Utilizer
- HS diploma or GED
- Community agencies
- Community resources
- Progress notes
- CBH policy
- Contractual guidelines
Role summary
This professional Care Coordinator role assists High Need High Utilizer clients with linkage to community-based services and supports. Responsibilities include engaging clients, developing care plans emphasizing self-management and recovery, providing frequent contact, establishing relationships with community agencies, making referrals, monitoring treatment progress, advocating for client needs, and documenting all activities. Requires at least one year of experience with the severe and persistent mentally ill population and a HS diploma or GED; a Bachelor's degree is preferred.
SUMMARY OF RESPONSIBILITIES:
This is a professional position that provides short term Care Coordination services to assist the identified High Need High Utilizer clients with linkage to services and supports they need to successfully transition from higher levels of care to community-based care.
MINIMUM QUALIFICATIONS:
This position requires at least one year experience working with the severe and persistent mentally ill population. A minimum of a HS diploma or GED equivalent required. Bachelor’s Degree preferred.
ESSENTIAL DUTIES/RESPONSIBILITES:
- Engage the individual in their current setting, (e.g., crisis stabilization unit (CSU), SMHTF, homeless shelter, detoxification unit, addiction receiving facility, etc.)
- Develop a care plan with the individual based on shared decision making that emphasizes self-management, recovery and wellness, including transition to community based services and/or supports.
- Provide frequent contact for the first 30 days of services, ranging from daily to a minimum of three times per week.
- Establishes relationships with community agencies and resources
- Makes appropriate referrals and link clients with appropriate services, treatment providers, and resources
- Monitors client’s treatment and progress toward established goals
- Advocates for the needs of the clients
- Documents all activities including progress or lack of progress of the case plan goals in progress notes in accordance with CBH policy and contractual guidelines
- Computer Literacy
- Completes all training requirements in a timely manner
- Completes all other duties and special projects as assigned
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