Retail

Store Manager

Charleston, SCOnsiteFull TimeManager / HeadPosted 1 month ago

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Required skills

retail management
scheduling
sales
customer service
relationship-building
flexible retail schedule
weekends
holidays
kindness
positivity

Nice to have

launching a new location
CRM/clienteling tools
Endear
NetSuite
ERP systems
specialty retail

Role summary

Little Words Project is seeking a Store Manager for its new King Street store opening in Charleston, SC. This role involves leading, hiring, training, and coaching a store team, fostering a positive culture, and driving sales through exceptional service and clienteling. Responsibilities include monitoring sales metrics, visual merchandising, inventory management, POS operations, and creating unique guest experiences. The ideal candidate has 3+ years of retail management experience, strong sales and customer service skills, and a passion for community and kindness. Experience opening new stores and with CRM/ERP systems is preferred.

Be Part of Our Charleston Store Opening!

Little Words Project is opening a brand-new store on King Street in Charleston, SC and we’re looking for a Store Manager to help bring it to life!

This is an exciting opportunity to build a team, shape the store culture, drive sales, and create meaningful experiences for our guests from day one. If you’re a people-focused leader who loves retail, community, and a fast-paced environment, we’d love to meet you!

What You’ll Do

Lead, hire, train, coach, and develop a high-performing store team.

Create a welcoming, positive, and inclusive store culture.

Drive sales and guest engagement through exceptional service, clienteling, and CRM strategies.

Monitor key sales metrics, including conversion, UPT, and AOV, and coach the team to achieve goals.

Bring the Little Words Project brand to life through visual merchandising, product launches, events, and community activations.

Oversee inventory, replenishment, POS, cash handling, opening/closing, and other daily store operations.

Lead bead bar appointments, custom orders, parties, and special guest experiences.

Maintain a clean, organized, safe, and on-brand store.

Ensure compliance with company policies and procedures while adapting to the needs of a new and growing location.

Required Qualifications

3+ years of retail management experience.

Experience hiring, scheduling, coaching, and developing employees.

Strong sales, customer service, and relationship-building skills.

Excellent communication, organization, and problem-solving skills.

Ability to work a flexible retail schedule, including weekends and holidays.

A passion for kindness, positivity, community, and creating meaningful guest experiences.

Preferred Qualifications

Experience opening a new retail store or launching a new location.

Experience with CRM/clienteling tools; Endear experience is a plus.

Experience with NetSuite or other inventory/ERP systems.

Background in specialty retail, fashion, accessories, jewelry, or lifestyle brands.

Experience with visual merchandising, events, community partnerships, or social media.

Why Join Us?

Be part of something new. As the Store Manager of our Charleston location, you’ll have the opportunity to build your team, establish the culture, and help introduce Little Words Project to a new community. Exciting perks & incentives include:

Generous Employee Discount

Free Monthly Product

Monthly Commission

Quarterly Store and Individual Incentives

Quarterly Group Coaching Opportunities

Ready to make your mark? We’d love to meet you!

Ready to apply?

You'll be redirected to Little Words Project's application page.