
Front End Assistant Customer Service Manager
Required skills
- customer service
- management experience
- retail
- food services
- sales results
- financial objectives
- customer loyalty
- merchandising
- operational standards
- lead
Nice to have
- department-specific experience
Role summary
Seeking passionate leaders with a proven record of delighting customers and growing sales for a Front End Assistant Customer Service Manager role. This position offers an immediate impact on sales and customer satisfaction. Responsibilities include leading, coaching, and motivating colleagues, maintaining operational standards, and achieving departmental sales and financial objectives. Requires exceptional customer service skills, talent for building loyalty, and previous management experience in retail or food services. Must be available to work evenings, weekends, and holidays. The company values fresh foods, well-trained staff, cleanliness, and superior customer service, operating in a fast-paced retail environment.
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer satisfaction.
What you'll do
- Anticipate the needs of our customers and put them first in all that you do
- Lead, coach and motivate colleagues to achieve success and foster colleague growth
- Be committed to maintaining merchandising and operational standards
- Be accountable for departmental sales results and financial objectives
What you’ll need:
- Exceptional customer service skills with a talent for building customer loyalty
- Preference will be given to candidates with prior department-specific experience
- Create a positive workplace by developing relationships and engaging colleagues
- Previous management experience in retail or food services
- Must be able to work evenings, weekends, and Holidays.
If you want to join a fast-paced winning team and believe you can have an immediate impact, then we want to hear from you!
How You’ll Succeed:
At Fortinos, we attribute our success to preserving our core values: super fresh foods, well‐trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.
We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.
NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.
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