
Claims Specialist
Required skills
- claims reporting
- insurance carriers
- insurance coverage
- Applied system
- Microsoft Office Suite
- governmental regulations
Nice to have
- continuing education requirements
Role summary
The Claims Specialist facilitates the claims reporting process between Lockton clients and insurance carriers. Responsibilities include analyzing and reviewing claims for accuracy, verifying insurance coverage, reporting claim information to carriers, and entering data into Lockton's Applied system. The role requires knowledge of multi-line commercial property/casualty coverages, insurance industry trends, and governmental regulations, along with proficiency in Microsoft Office Suite and online claims systems. Strong organizational and time management skills are essential for meeting deadlines and maintaining client confidentiality.
Description:
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Facilitates the claim's reporting process between Lockton clients and insurance carriers.
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Analyzes and reviews insurance claims for accuracy and completeness, obtaining information as necessary.
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Receives claim information from clients and verify current insurance coverage.
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Report claim information accurately and promptly to the appropriate insurance carrier on behalf of the client.
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Enter claim information into Lockton's Applied system for tracking and reporting purposes.
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Field questions and act on requests concerning claim information in a timely manner.
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Collaborate with Claims Consultants to achieve accurate and timely claim reporting.
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Proactive in handling daily mail, paying special attention to items requiring immediate attention.
Qualifications:
- Bachelor's degree in Business or related field; or equivalent education and work experience.
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Knowledge of multi-line commercial property/casualty coverage's and claims.
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Insurance industry knowledge through experience and/or coursework.
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Utilization of on-line systems to report and/or retrieve claims documentation.
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Demonstrated ability to report claim information accurately and promptly to the appropriate insurance carrier on behalf of Lockton clients.
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Working knowledge of Microsoft Office Suite.
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Understands industry trends and governmental regulations
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Ability to complete continuing education requirements as needed
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Ability to attend company, department, and team meetings as required, including industry training sessions
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Ability to comply with all company policies and procedures, proactively protecting confidentiality of Client and company information
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Ability to efficiently organize work and manage time in order to meet deadlines
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Ability to travel by automobile and aircraft
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Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
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Ability to work on a computer for a prolonged amount of time
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Ability to work outside of normal business hours as needed
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Legally able to work in the United States
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