Technical Account Manager
Required skills
- Technical Account Manager
- B2B SaaS
- Risk Cloud® platform
- GRC
- custom workflow routing
- advanced platform configuration
- data import architectures
- Salesforce
- Slack
- Gong
Nice to have
- enterprise accounts
- LLMs
Role summary
LogicGate is seeking a Technical Account Manager (TAM) to serve as a post-implementation technical expert, system architect, and strategic partner for enterprise customers. This consultative, post-sales role involves mapping customer processes to the Risk Cloud® platform, driving user adoption, identifying expansion opportunities, and mitigating churn risks. The TAM will act as a trusted GRC advisor, providing autonomous technical solutioning, managing escalations, and tracking account progress. The role requires 3-5 years of experience in a technical, customer-facing B2B SaaS role (TAM, Solutions Engineer, Technical Consultant, Implementation Manager) or a GRC advisory role. Preferred qualifications include familiarity with GRC frameworks (NIST, ISO 27001, SOC 2, GDPR) and AI literacy. This is a hybrid role based in Bellevue, WA, with an anticipated on-target earnings of $110,000 - $125,000 per year.
About LogicGate LogicGate is the leading AI GRC platform for the Enterprise, helping governance, risk, and compliance teams limit surprises, strengthen resilience, augment program performance, and confidently quantify impact and business value. Built to provide a centralized view of risk and compliance, with AI intelligence woven into the platform's core, LogicGate delivers real-time insights and actionable data to help drive current business decisions, with the flexibility to scale alongside evolving business needs. Recognized as a Leader in the GRC Market, LogicGate continues to further solidify its position as a best-in-class platform.
The GRC MarketGovernance, Risk, and Compliance (GRC) is a rapidly expanding sector, with a global market size projected to reach $104.5 billion by 2031. LogicGate is at the forefront of this industry transformation, empowering enterprise professionals to navigate complex regulatory environments, manage critical uncertainty, and operate with integrity at scale.
At LogicGate, we recognize that exceptional talent comes in all shapes and forms, and that there is no such thing as a 'perfect' candidate. The qualifications below represent the core competencies, skills, and experiences that align most closely with the day-to-day responsibilities of this role - if you don't check every single box and are excited about this work, we still highly encourage you to apply.
Technical Account Manager
About the Role
Technical Account Managers (TAMs) at LogicGate serve as the post-implementation technical experts, system architects, and strategic partners for a dedicated portfolio of enterprise customers across multiple industries. This is a highly technical, post-sales consultative role where you will map ongoing customer business processes to the customizable infrastructure of our Risk Cloud® platform. Operating as the primary single point of contact, you will drive user adoption, identify commercial account expansion pathways, and proactively insulate your book of business from churn risks by acting as a trusted GRC advisor.
What You’ll Do
What You Bring
Required
Nice to Have:
The anticipated on-target earnings for the role is $110,000 - $125,000 per year + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.
Office Location
This role is classified as Hybrid, based out of our office in Bellevue, WA. You are expected to be available to work from the office as needed to support in-person collaboration with your team which may include recurring in-office days.
How We WorkAt LogicGate, we empower organizations to transform risk into a strategic advantage. As we continue to scale, we are looking for driven, high-performing individuals who are ready to take ownership, raise the bar, and do the best work of their careers.
Our culture is built on execution, collaboration, and a shared commitment to excellence. We believe the strongest, most innovative teams are forged by diverse perspectives. We are dedicated to fostering an inclusive environment where differences are celebrated and supported.
Global Total Rewards We invest in our people with a comprehensive and competitive rewards package designed to support our team members across the US and the UK:
Recognized as a top workplace by Built In, Crain’s Chicago Business, and the Chicago Tribune.
LogicGate is an equal opportunity employer committed to building a high-performing, diverse workforce. We make all employment decisions based on merit, business needs, and professional qualifications. We strictly prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital or civil partnership status, pregnancy or maternity, veteran status, or any other protected characteristic governed by federal, state, and local laws in the United States, the Equality Act 2010 in the United Kingdom, or applicable regulations in any jurisdiction where we operate.
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