Healthcare

Front Desk - Pediatrics

Austin, TXOnsiteFull TimeEntry-level (exp-based)Posted 12 days agoVisa sponsorship available

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Required skills

6 months of experience

Nice to have

medical office
healthcare setting
customer service
MS Office Suite
Bilingual English/Spanish

Role summary

Lone Star Circle of Care (LSCC) is seeking passionate Front Desk employees for their Pediatrics clinic. This vital role is the first point of contact for patients, ensuring a positive experience. Responsibilities include patient check-in, updating charts, verifying insurance, collecting copays, scheduling appointments, answering phones, and performing closing procedures. A high school diploma or GED and a minimum of six months of administrative experience are required. Preferred qualifications include prior medical office experience, customer service skills, proficiency in MS Office Suite, and bilingual English/Spanish abilities.

At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. Our Front Desk staff are the first point of contact for our patients in the clinic and they are vital to creating a positive patient experience.

Our people and culture are our foundation. We are seeking Front Desk employee’s who are passionate about making a difference in our community. If you are in the pursuit of meaningful work in a fun and friendly environment, LSCC is the place for you!

A Day in the Life of a Front Desk employee may look like this:

Upon arrival, clean and prepare the lobby

Greet patients as they arrive using our AIDET/LOC technique

Check in patients and update patient charts as necessary

Verify insurance and collect any copays as necessary

Schedule appointments, answer phone calls, sort faxes, and complete any additional tasks

Perform closing procedures at the end of each shift

We ask our Front Desk to possess a minimum of:

High school diploma or GED

Minimum of six (6) months of experience working in a professional administrative environment

The following experience/skills are preferred:

Prior medical office and/or healthcare setting experience

Prior customer service experience

Proficient with MS Office Suite (Word, Excel, and Outlook)

Bilingual English/Spanish language skills

Key Success Factors

Some key factors that will make an individual successful in this role:

Customer service

Problem-solving skills,

Adaptability

Attention to detail

BenefitsLSCC offers a competitive benefits package, including:

Competitive salary;

Medical, Dental, and Vision insurance;

LSCC paid Life insurance;

LSCC paid Short-Term and Long-Term Disability insurance;

Paid Time Off; and

403b Employee Retirement Plan

Ready to apply?

You'll be redirected to Lone Star Circle of Care's application page.

Front Desk - Pediatrics

Is this role right for you?

Required skills

Nice to have

Role summary

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