Lone Star Circle of Care logo
Healthcare

Front Desk - Dental

TexasOnsiteFull TimeEntry-level (exp-based)Posted 18 days agoVisa sponsorship available

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Required skills

  • Front Desk
  • patient care
  • patient experience
  • AIDET/LOC technique
  • Check in patients
  • update patient charts
  • Verify insurance
  • collect copays
  • Schedule appointments
  • answer phone calls

Nice to have

  • medical office
  • healthcare setting
  • customer service
  • MS Office Suite
  • Word
  • Excel

Role summary

Lone Star Circle of Care (LSCC) is seeking Front Desk employees to provide exceptional, equitable patient care and create a positive patient experience. This role is vital as the first point of contact for patients in the clinic. The ideal candidate is passionate about making a difference in the community and thrives in a fun, friendly environment. Responsibilities include preparing the lobby, greeting patients, checking them in, updating charts, verifying insurance, collecting copays, scheduling appointments, answering phones, sorting faxes, and performing end-of-shift closing procedures. A minimum of six months of experience in a professional administrative environment is required.

At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. Our Front Desk staff are the first point of contact for our patients in the clinic and they are vital to creating a positive patient experience.

Our people and culture are our foundation. We are seeking Front Desk employee’s who are passionate about making a difference in our community. If you are in the pursuit of meaningful work in a fun and friendly environment, LSCC is the place for you!

A Day in the Life of a Front Desk employee may look like this:

  • Upon arrival, clean and prepare the lobby
  • Greet patients as they arrive using our AIDET/LOC technique
  • Check in patients and update patient charts as necessary
  • Verify insurance and collect any copays as necessary
  • Schedule appointments, answer phone calls, sort faxes, and complete any additional tasks
  • Perform closing procedures at the end of each shift
  • We ask our Front Desk to possess a minimum of:

  • High school diploma or GED
  • Minimum of six (6) months of experience working in a professional administrative environment
  • The following experience/skills are preferred:

  • Prior medical office and/or healthcare setting experience
  • Prior customer service experience
  • Proficient with MS Office Suite (Word, Excel, and Outlook)
  • Bilingual English/Spanish language skills
  • Key Success Factors

    Some key factors that will make an individual successful in this role:

  • Customer service
  • Problem-solving skills,
  • Adaptability
  • Attention to detail
  • BenefitsLSCC offers a competitive benefits package, including:

  • Competitive salary;
  • Medical, Dental, and Vision insurance;
  • LSCC paid Life insurance;
  • LSCC paid Short-Term and Long-Term Disability insurance;
  • Paid Time Off; and
  • 403b Employee Retirement Plan
  • Ready to apply?
    You'll be redirected to Lone Star Circle of Care's application page.

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