Analyst-Digital Category Optimization
Required skills
- digital category optimization
- customer experience
- data-driven
- performance metrics
- strategic objectives
- financial objectives
- competitive intelligence
- data tools
- recommendations
- project plans
Nice to have
- eCommerce
- omnichannel merchandising
- marketing
- brand management
- product management
- data analytics tools
Role summary
Lowe's is seeking an Analyst, Digital Category Optimization in Mooresville, NC. This role involves evaluating the online customer experience and industry to identify and test data-driven improvements. Responsibilities include gathering competitive intelligence, building reports, analyzing data, and providing recommendations to inform strategies and project plans. The analyst will also execute tactical plans and conduct industry research. A Bachelor's degree in a related field or equivalent experience is required, with 2-3 years of relevant experience. Preferred qualifications include 1 year of experience in eCommerce, omnichannel merchandising, or marketing, and experience with data analytics tools.
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.
Your Impact
The Analyst, Digital Category Optimization is responsible for evaluating the online experience for customers and evaluating the industry to create and test data-driven ways to improve upon the customer's shopping experience. The Analyst will review internal and external research and/or benchmarking, review and analyze customer information and other relevant data, conduct analyses, and provide insights and recommendations to identify areas of improvement for the customer shopping experience. The Analyst will track, analyze and report on key performance metrics to ensure activities within assigned area are meeting strategic and financial objectives.
What You Will Do
- Gather and compile competitive intelligence and data in a cohesive manner
- Build in-depth reports using data tools and analyze data to inform decisioning
- Interpret analysis across a variety of factors and provide data-driven recommendations to help inform project plans
- Effectively communicate project plans and needs with partner teams to ensure plans and programs are aligned with department strategies
- Execute tactical plans to address observed customer opportunities
- Conduct industry research to develop functional knowledge
- Support meetings with online and core merchants to deliver insights to guide future strategies, tactics or activities
Minimum Qualifications
- Bachelor’s degree in business administration, marketing, finance or related field or equivalent years of experience in lieu of education requirement, if applicable
- 2-3 years of relevant experience
Preferred Skills/Education
- 1 year of experience in eCommerce, omnichannel merchandising or marketing, and/or brand or product management
- Experience using data analytics tools
Benefits
· 401k with up to 4.25% match
· Discounted Employee Stock Purchase Plan (15% discount of strike price)
· Tuition-Free Education
· 10-week Maternity/Parental Leave
· 10% Associate Discount
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
