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Luster National Verified
Program Management, Construction Management, Infrastructure, Consulting

Resource Manager

Washington, DCOnsiteFull TimeManager / Head$80,000–$160,000 /yrPosted 22 days agoVisa sponsorship available

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Required skills

  • heavy civil infrastructure
  • highways
  • roads
  • bridges
  • transit
  • aviation
  • water/wastewater
  • task orders
  • resource utilization plans
  • staffing needs

Nice to have

  • PMP
  • PMI-SP
  • PSP
  • IDIQ program
  • rail
  • bus capital program

Role summary

We are seeking experienced Resource Managers to support large, complex heavy civil infrastructure programs, including highways, roads, bridges, transit, aviation, and water/wastewater projects. In this role, you will manage personnel schedules and resource utilization plans for multiple simultaneous task orders. Your responsibilities will include tracking staff assignments, forecasting future needs, coordinating transitions, and ensuring compliance with labor category requirements and site access. You will also track labor hours against budgets, prepare utilization reports, and maintain the resource management system. This position requires a Bachelor's degree or equivalent experience and 5+ years of relevant experience in resource management, workforce planning, or project scheduling within the heavy civil infrastructure sector. Proficiency with project management software and Microsoft Office Suite is essential. Preferred qualifications include a Master's degree, PMP certification, and experience with specific resource management platforms and dashboarding tools.

About the Positions

We’re seeking Resource Managers to support large, complex heavy civil infrastructure programs, including highways, roads, bridges, transit (bus and rail), aviation (international airports), and water/wastewater projects delivered through both traditional and alternative delivery methods. These roles are the resource managers for programs where several task orders run at once and each one needs different people at different times. You’ll track who is assigned where, who is about to roll off, and who is available, then line staff up for the next need so every segment and contract package keeps moving on time and within budget.

This post is for future roles and not for a specific opportunity that is available right now. We accept applications and conduct interviews in advance of upcoming hiring needs. When a candidate is selected, their profile is activated in our talent pool for this specialty area. We notify our talent pool candidates first whenever we have a project need.

Responsibilities may include, but are not limited to, the following:

  • Develop and maintain personnel schedules and resource utilization plans for each task order across multiple simultaneous projects and operational activities.
  • Maintain a current roster of staff assignments by task order, segment, and contract package, including start dates, planned roll-off dates, and availability.
  • Forecast staffing needs by comparing upcoming task order scopes, schedules, and labor category requirements against current and projected availability, and identify gaps and overlaps before they affect the work.
  • Coordinate staff transitions so that roll-offs on one assignment line up with ramp-ups on the next, and plan handoffs with project managers and task order leads.
  • Coordinate with project managers, task order leads, and discipline leads to confirm labor category needs, assignment durations, and qualifications before staff are committed.
  • Track labor hours and utilization against task order budgets and staffing plans, and flag variances, under-utilization, and over-allocation to program leadership.
  • Coordinate field staff assignments around transit operating constraints, including track access windows, work hour restrictions, and station and yard access, so staff are scheduled when the work can proceed.
  • Verify that assigned staff hold the qualifications, certifications, and site access the task order requires, and track expiration dates and renewals against assignment timelines.
  • Prepare resource loading reports, utilization dashboards, and staffing forecasts for program and task order reviews.
  • Support task order startup and closeout by confirming staff availability, labor category mapping, and assignment start and end dates.
  • Maintain the resource management system and schedule data, and keep records of assignment changes, approvals, and justifications current and auditable.

    • Attributes

  • Excellent written and verbal communication and interpersonal skills.
  • Excellent multi-tasking and organizational skills.
  • Collaborative mindset that fosters teamwork, trust, and positive relationships.
  • Natural curiosity, problem-solving abilities, and a commitment to continuous improvement.
  • Ability to balance competing staffing priorities across multiple task orders while keeping budget and schedule in view.

    • Minimum Qualifications

  • Bachelor’s degree in engineering, construction management, business administration, or project management, or related field, or equivalent combination of education and experience.
  • 5+ years of transit and transportation resource management, workforce planning, or project scheduling experience for large (>$500M), complex, heavy-civil infrastructure projects.
  • Experience developing and maintaining personnel schedules and resource utilization plans across multiple simultaneous projects.
  • Experience forecasting staffing needs, tracking utilization against budgets, and coordinating staff transitions between assignments.
  • Experience with industry standard project / construction management software (e.g., Procore, Primavera P6, MS Project, etc.).
  • Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, PowerPoint, etc.).

    • Preferred Qualifications

  • Master’s degree in engineering, construction management, business administration, or project management.
  • Project Management Professional (PMP) or PMI Scheduling Professional (PMI-SP) certification (Project Management Institute), or Planning and Scheduling Professional (PSP) certification (AACE International).
  • Experience managing staffing and resource utilization on a multiple award task order contract or IDIQ program with several task orders running at once.
  • Experience scheduling and allocating staff across a rail or bus transit capital program exceeding $1B in total value.
  • Experience building resource-loaded schedules and integrating staffing plans with cost forecasts and earned value reporting.
  • Experience supporting owner’s representative, program management, or construction management organizations.
  • Experience with resource management and workforce planning platforms (e.g., Deltek Vantagepoint, Unanet, BST Global, Kantata, Smartsheet, etc.).
  • Proficiency with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software.

    • Compensation Details

    Expected Salary: $80k-$160k/year ($38-$77/hour). Luster provides the salary range that the company in good faith believes it might offer for this position based on the successful candidate’s level and years of experience, knowledge, skills, abilities, education, certifications, licenses, geographic location, etc. Luster reserves the right to ultimately pay more or less than the posted range depending on circumstances not related to any status protected by local, state, and/or federal law.

    Just LOOK at the Benefits We Offer!

  • Unlimited flexible time off
  • Paid holidays
  • Paid parental leave
  • Health, dental, and vision insurance
  • Flexible spending accounts (healthcare and dependent or elder care)
  • Long-term disability insurance
  • Short-term disability insurance
  • Life insurance and accidental death and dismemberment
  • 401(k) plan with guaranteed employer contribution
  • Formal career planning and development program
  • $2,500 annually toward professional development
  • Wellness program with monthly wellness stipend
  • Company cell phone or cell phone plan reimbursement
  • Free personalized meal planning and nutrition support with a registered dietitian
  • Free personal financial planning services
  • Employee assistance program
  • Employee discounts
  • Employee referral bonus

    • Specific plan details and coverage for each benefit noted above will be provided upon offer.

    If you wish to be considered for a position where there is not an active job posted, please search for our 'General Application' and apply.

    Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

    All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations.

    This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

    Luster does not accept unsolicited resumes from any third-party. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster.

    Please email hiring@luster.com for accommodations necessary to complete the application process.

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