SVP, Chief Communications Officer
Required skills
- corporate communications
- consumer communications
- technology narratives
- CEO advisory
- executive team
- board of directors
- reputation management
- crisis management
- media relations
- influencer relations
Nice to have
- AI adoption
- AI-driven capabilities
- investor communications
- financial disclosure
Role summary
Lyft is seeking an SVP, Chief Communications Officer to lead its global communications strategy. Reporting to the CEO and serving on the executive leadership team, this role will own corporate, product, consumer, brand, and policy communications, as well as content and social media. The CCO will define the enterprise narrative, advise the CEO and executive team on reputation and positioning, manage crises, build media relationships, and partner with various departments on integrated campaigns and aligned narratives. The role also involves leading a global team, managing the communications budget, defining impact metrics, and championing AI adoption within the function. This is a hybrid role based in San Francisco.
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
Lyft is becoming a global hybrid transportation platform. More people than ever are making Lyft part of their everyday lives, and we're building on a strong foundation to get there. That work spans Europe through Freenow and our expanded presence in London, autonomous vehicle operations through Flexdrive, and a growing network of partnerships. As our CEO has said, "the opportunity ahead is massive, and we're just getting started."
As our senior-most communications leader, you'll own how that story is told to every audience: riders, drivers, employees, investors, policymakers, partners, and the media. Reporting directly to the CEO and serving on the executive leadership team, you'll lead a seasoned organization spanning Corporate, Product, Consumer, Brand Communications, Policy Communications, Content, and Social, with teams in the U.S. and Europe and full ownership of the function’s budget and resources. You'll set the enterprise narrative, guide the company through the moments that matter most, and act as a trusted counselor to the CEO, the executive team, and the board.
Responsibilities:
Experience:
Benefits:
Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid
The expected base pay range for this position in San Francisco is $325,000 - $375,000. In addition to the base pay, this role is eligible for competitive equity awards, bonuses, and benefits. You can read more about Lyft’s employee benefits here.
Total compensation is dependent on a variety of factors, including qualifications, experience, and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
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