Director of Social Commerce, TikTok Shop
Required skills
- TikTok Shop
- Affiliate Marketing
- P&L Management
- GMV
- Conversion
- AOV
- Creator Programs
- E-commerce Operations
- Performance Analysis
- KPIs
Nice to have
- Live Commerce
- Livestream
- Video Shopping Ads
- Spark Ads
Role summary
MAËLYS, a global body care brand, is seeking a Director of Social Commerce to lead and scale its TikTok Shop channel. This role involves developing and executing the overall shop strategy, managing daily operations, refining the affiliate program, and overseeing campaigns and media. The ideal candidate will have hands-on experience with TikTok Shop, a strong understanding of its ecosystem, and the ability to manage a P&L-style view of the channel's performance. Experience with livestream commerce and Shop Ads is a plus. The position is based in New York City and operates on a hybrid model.
MAËLYS is a fast-growing global body care brand, built on a proprietary e-commerce platform, deep consumer insights, and a relentless focus on performance. Millions of women worldwide use our products, which we sell across our brand website, Ulta Beauty, Amazon and TikTok Shop. We are on a mission to become one of the most influential body care brands globally
We are hiring a Director of Social Commerce to strengthen and scale the TikTok Shop channel and support any new social commerce initiatives. This person will have experience managing a TikTok Shop storefront, and will be responsible for overall shop strategy, day-to-day storefront operations, refining and scaling our affiliate strategy, and managing TikTok Shop campaigns and media. This role is perfect for someone who loves everything about TikTok, understands the TikTok Shop ecosystem, and enjoys a fast-paced, collaborative work environment.
Your life at MAËLYS will look like…
- Own & scale our TikTok Shop business strategy and commercial calendar.
- Drive GMV and conversion and own the TikTok Shop P&L with robust analysis of performance data to measure profitability, successes and opportunities strategy: drive GMV, conversion, media planning and growth against clear KPIs, in a brand building way.
- Build, scale, and grow our TikTok Shop affiliate program to drive a robust amount of always-on content . You'll have a dedicated coordinator supporting execution, while owning the strategy and results.
- Storefront and catalog management: listings, pricing, promotions, and inventory sync.
- Livestream strategy and execution (TBC), plus Video/Live Shopping Ads.
- Identifying and fixing underperforming parts of the current channel setup, not just maintaining what exists.
You will thrive in this role if you have…
- Bachelor's degree in Marketing, Communications, Business, or a related field.
- Hands-on experience running or materially contributing to a TikTok Shop channel - creator/affiliate program experience is essential.
- Comfort owning a P&L-style view of the channel: GMV, conversion, AOV, and creator/affiliate ROI.
- A sharp, diagnostic approach - able to look at an existing channel, identify what's underperforming, and act on it quickly.
- Experience with livestream/LIVE commerce and Shop Ads (Spark Ads / Video Shopping Ads) is a strong plus.
- Comfortable in a fast-moving, metrics-driven environment with high ownership.
- Must be New York City-based and able to work in a hybrid model, with 3 days per week in the office.
The salary range for the position is $180,000-220,000 annually
Actual compensation will vary based on a candidate’s qualifications, experience, and other relevant factors.
In addition to the base salary, we offer:
- Stock Options.
- Yearly Bonus Plan – Opportunity for annual performance-based bonus to recognize and reward your hard work.
- Generous Paid Time Off (PTO) – Including vacation days, holidays, and special wedding leave.
- 401(k) with Matching – Plan for your future with our competitive 401(k) matching program.
- Comprehensive Insurance – Choose from medical, dental, and vision plans tailored to support your health needs.
- Flexible Work Options – Flexible office hours and remote work opportunities.
- Individual learning budget - Supports your professional growth and enhances your skills and knowledge.
- Wellness Program – Access to fitness and wellness resources to support a healthy lifestyle.
- Employee Events & Celebrations – Enjoy team-building events, seasonal celebrations, and thoughtful gifts throughout the year.
Requirements
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