Quality Manager

Job Details: Job Location: Baltimore - Baltimore, MD, Position Type: Full Time, Salary Range: $80000.00 - $100000.00Salary, Marlin Steel is seeking an experienced and hands-on Quality Manager to oversee and continuously improve quality practices within the Baltimore manufacturing facility. This role is responsible for leading and maintaining the facility's Quality Management System (QMS), ensuring compliance with ISO 9001 and ISO 13485 standards, and driving continuous improvement initiatives within the facility. The Quality Manager will partner closely with leadership, engineering, and operations teams to strengthen quality systems, improve manufacturing processes, and maintain the highest standards within the facility and supplier network. This role serves as the primary point of contact for audits, corrective actions, and customer quality concerns for the facility. Key Responsibilities Oversee quality operations within the Baltimore facility, ensuring compliance with company, customer, and regulatory requirements. Lead and continuously improve the Quality Management System (QMS) in compliance with ISO 9001 and ISO 13485. Serve as the primary point of contact for internal, customer, and certification audits at the facility. Lead facility corrective action processes, including root cause analysis using tools such as 5 Whys, 8D, and Fishbone. Partner with executive leadership to drive strategic quality initiatives and continuous improvement efforts through management reviews. Lead and develop the onsite quality team to ensure effective inspection, testing, and quality control processes. Monitor and communicate facility quality performance metrics, trends, and improvement plans. Develop, maintain, and improve inspection processes, sampling plans, and quality procedures within the facility. Oversee supplier quality performance, including vendor qualification, incoming inspections, and corrective actions. Occasional travel may be required for supplier visits, training, or customer audits. Act as the escalation point for quality concerns, working cross-functionally to resolve customer and production issues. Collaborate with engineering and production teams to determine disposition of nonconforming products and appropriate corrective action. Champion a quality culture focused on accountability, consistency, and continuous improvement within the facility. Build strong relationships with facility leadership and departmental managers. Participate in leadership meetings and contribute to operational and strategic planning. Qualifications: Qualifications & Experience 5+ years of experience in a quality leadership role within a manufacturing environment. Strong working knowledge of ISO 9001 and ISO 13485 standards and audit requirements. Demonstrated experience managing audits, corrective action systems, and quality improvement initiatives. Experience leading and developing onsite quality personnel. Strong ability to improve processes and drive quality performance within a manufacturing operation. Proficient in measurement tools such as calipers, micrometers, and tape measures. Strong understanding of engineering drawings and technical specifications. Excellent problem-solving, leadership, and communication skills. Proficiency in Microsoft Office Suite (Excel, Word) and QMS or ERP systems. Experience in wire forming, metal fabrication, or similar manufacturing environment preferred. Work Environment: This position is based at the Baltimore manufacturing facility and works closely with production, engineering, and customer service teams. Work environments include warehouse and manufacturing settings with exposure to high temperatures, sparks, metal dust, industrial fumes, and varying noise levels. Appropriate PPE is always required. Flexibility of Job Duties and Responsibilities: The duties and responsibilities outlined in this job description are not intended to be all-inclusive or restrictive. Management reserves the right to modify, assign, reassign, or adjust an employee's job duties, responsibilities, work assignments, and positions as necessary to meet changing business needs, operational requirements, staffing demands, or production priorities. Employees may be required to perform duties outside their primary job description or temporarily or permanently transition to other roles or assignments as directed by management, provided they are appropriately trained and qualified to perform the assigned work.