Fintech, Payments, SaaS

Junior Account Manager

RemoteRemoteFull TimeJunior / Entry-level$55,000–$65,000 /yrPosted 2 months agoVisa sponsorship available

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Required skills

collateral feedback
approval process
customer-facing materials
customer-centric content
key metrics
presentation materials
QBRs
Executive Briefing Decks
process outlines
customer management processes

Nice to have

embedded finance
card issuing platform
transaction authorization
payment operations

Role summary

This is a 6-month remote contract position for a Junior Account Manager, employed by TCWGlobal and assigned to Marqeta. The role involves supporting marketing efforts by managing key business accounts, overseeing collateral approval processes, creating customer-centric content, and assisting with presentation development. The ideal candidate will have a minimum of 5 years of related experience, a Bachelor's degree, and experience in Operations or Account Management, with strong documentation, tracking, and project management skills. Excellent communication and the ability to manage multiple projects simultaneously are essential.

Position Details

This is a staffing agency position. The selected candidate will be employed by TCWGlobal.

This compensation for this position is anticipated to be $55.00 - $65.00 per hour.

This assignment is anticipated to last approximately 6 months, with the possibility of an additional period as determined by Marqeta.

This assignment is remote.

As a Junior Account Manager assigned to Marqeta, you will collaborate closely with multiple teams across the organization to support marketing efforts.

What you'll do

Supporting the strategic efforts of the POD leader in managing key business accounts.

Managing the collateral feedback and approval process, coordinating reviews across internal stakeholders, incorporating revisions, and ensuring all customer-facing materials receive required sign-off prior to distribution.

Creating monthly customer-centric content to keep the broader organization apprised of customer updates, key metrics, and other information pertinent to the Revenue & Go To Market team.

Supporting the development and delivery of presentation materials in Powerpoint/Google Slides, Word/Google Docs, and Excel/Google Sheets (QBRs, Executive Briefing Decks, process outlines, etc.).

Supporting day-to-day customer management processes.

What we're looking for

Typically requires a minimum of 5 years of related experience with a Bachelor’s degree

Ideally demonstrate experience working in Operations or Account Management.

Experience documenting, tracking, and supporting the daily functioning and operations of customer programs. Experience delivering polished, error-free work..

Superior communication skills (interpersonal, verbal, presentation, written, email).

Experience prioritizing, managing and delivering on multiple projects simultaneously

About Marqeta

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.

Marqeta’s Values

– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.

– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.

– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.

– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.

– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.

Equal Employment Opportunity, Accommodations and Privacy

Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.

Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.

Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.

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