Client Service Specialist, Employee Health & Benefits

Company:

Marsh McLennan Agency

Description:

Marsh Agency

Client Service Specialist, Employee Health & Benefits

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Service Specialist, Employee Health & Benefits at Marsh Agency.

Marsh Agency helps people and organizations manage risk and prepare for the future through insurance, benefits, retirement, and wealth management strategies. We believe in hands-on proactive service, data-driven insights, and understanding how global events can impact local decisions. As a trusted partner, we show our clients what’s possible and guide them during every step of their journey.

 

A day in the life.

 

As our Client Service Specialist with the Employee Health & Benefits team, you’ll work to provide the day-to-day support for our clients. Whether it’s reviewing plan documents and carrier certificates, assisting with the Request for Proposal (RFP) process, or creating benchmarking analyses, you will have the opportunity to dial into the details. You will also assist clients with claim, billing, and enrollment issues, working alongside carriers to help ensure timely and accurate resolution. You will have the support of our Client Management team as you grow and learn through creating comparisons of plans/rates. As a Client Service Specialist, you will assist the Client Manager regularly with carrier implementation and renewals.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Life and Health license
• 2 years’ experience in employee health and benefits insurance environment preferred
• Excellent organization and technical proficiency — able to manage multiple priorities in a fast-paced environment, while using Microsoft Office tools, especially Outlook, Excel, Word, and PowerPoint.
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

 

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid (minimum 3 days per week in office)
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about careers at Marsh Agency, check us out our website or flip through our recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

· Instagram

· Facebook

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· LinkedIn

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

 

Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

If you require an accommodation during the application or interview process, please let us know by contacting reasonableaccommodations@marsh.com.

#MMAMID

#MarshAgencyEHB

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The applicable base salary range for this role is $49,000 to $91,300.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.