
Client Manager, Employee Health & Benefits
Required skills
- Employee Health & Benefits
- claim resolution
- billing
- eligibility issues
- client relationships
- carrier negotiations
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
Nice to have
- HR
- benefits
- Life & Health license
Role summary
Marsh McLennan Agency (MMA) is seeking a Client Manager for their Employee Health & Benefits (EHB) team. This role involves providing day-to-day client service, including claim resolution, billing, and eligibility issues. The Client Manager will directly manage client relationships, coordinate deliverables, build benefit packages, and participate in carrier negotiations. The ideal candidate will have a Bachelor's Degree or equivalent experience, working knowledge of insurance products and funding mechanisms, and advanced proficiency in Microsoft Office Suite. Preferred qualifications include 4-6 years of HR or benefits experience and a Life & Health license.
Client Manager, Employee Health & Benefits
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Manager, Employee Health & Benefits at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).
A day in the life.
As our Client Manager on the Employee Health & Benefits (EHB) team, you’ll provide day-to-day Client service including claim resolution, billing and eligibility issues. Solves intermediate level issues and keeps consultant aware of any escalations. Directly manages client relationships. Manages deliverables from internal and external resources. Works within a team to build creative client benefit packages and participates in carrier negotiations.
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
Bachelor’s Degree or equivalent work experience
Working knowledge of insurance products/lines and various funding mechanisms
Advanced knowledge of Microsoft Outlook, Word, Excel and PowerPoint
Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
These additional qualifications are a plus, but not required to apply:
4-6 years of experience in HR or benefits
Life & Health license or ability to obtain within 90 days
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Flexible Hybrid work – Minimum 3 days in-office
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com
#LI-Hybrid
#MMAMID
#MMABI
Similar roles
Client Service Specialist, Business InsuranceMarsh Risk · Greenville, SC · Hybrid
Chief Growth Officer & Head of IndustriesMarsh Risk · Toronto, ON · Hybrid- Implementation Lead - ASO Employer Health BenefitsXO Health · Remote · Remote
Sales Effectiveness Senior Analyst ENCORE - Cigna Global Health BenefitsThe Cigna Group · Remote · Remote- Health Benefits Actuarial ConsultantCommunity Financial System · Syracuse, NY · Hybrid
- Field Health Benefits CoordinatorConduent · Hamilton, NJ · Onsite
