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Logistics, Supply Chain, Food Distribution, Warehousing

Restaurant Service Manager

Saint Johns, MIOnsiteFull TimeManager / HeadPosted 1 month agoVisa sponsorship available

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Required skills

  • Distribution Center operations
  • Market Communications
  • Inventory Control
  • Promotional Activities
  • Customer Service
  • Purchasing
  • Automated Restaurant Ordering Systems
  • Credit and Claims Processes
  • Owner/Operators
  • Restaurant Managers

Role summary

The Restaurant Service Manager will oversee daily restaurant service operations, including market communications, inventory management, and promotions. This role acts as a key liaison between various departments such as customer service, purchasing, and automated ordering systems for distribution center operations. Responsibilities include developing and disseminating customer communications, managing credit and claims processes, and fostering relationships with key stakeholders including Owner/Operators, Restaurant Managers, and Suppliers. The manager will ensure internal alignment with customer communications and process changes.

Position Responsibilities: 

  • Manage day-to-day restaurant services functions, including market communications, inventory control, and promotional activities, while acting as a liaison between centralized customer service, purchasing, and automated restaurant ordering systems for Distribution Center operations 
  • Develop and cascade customer communications, including newsletters, guidebooks, new processes, and contingency plans 
  • Own credit and claims processes for the distribution center 
  • Develop and maintain relationships with Owner/Operators, Restaurant Managers, Suppliers, and Field Office positions within the local market 
  • Act as liaison between customer supply chain manager and distribution center 
  • Ensure our internal stakeholders are aligned with customer communications and changes to processes and procedures are cascade appropriately 
  • Other duties as assigned 

Required Education and Experience:

  • Bachelor's Degree with 4 to 6 years of related experience and 2 plus years of management experience or High School Diploma/General Education Diploma with 7 to 9 plus years of specific experience and 4 plus years of leadership experience

Benefits

At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings.

Equal Opportunity Employee & Physical Demands

Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.

Background Check and Drug Screening

Offers of employment are contingent upon successful completion of a background check and drug screening.

Pay Transparency

Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.
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