Casino Shift Manager - Great American Casino Everett
Required skills
- Casino Shift Manager
- table games
- casino staff
- guest relations
- Internal Controls
- policies and procedures
- customer service skills
- varied hours and shifts
- communicate effectively
- English
Nice to have
- Gaming experience
Role summary
Great American Casino in Everett is seeking a Casino Shift Manager to oversee table game operations, ensure staff training and equitable treatment, and promote positive guest relations. This role requires a minimum of 6 months of experience in casino operations, knowledge of Washington State Gaming Laws and Regulations, and strong customer service skills. The Shift Manager will be responsible for implementing policies and procedures, scheduling dealers, and creating a fun atmosphere. In the absence of the Assistant General Manager, they will oversee overall casino operations. This is a full-time, onsite position.
Description
We love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people, that are ready to treat guests and each other with respect and make each day at work fun.
We are searching for a Casino Shift Manager. The Casino Shift Manager is responsible for implementing and ensuring compliance with approved policies and procedures, while directing staff in accordance with corporate policies and objectives. Must be 21 years of age or older.
Pay Range: $28.00 - $32.00/Hour DOE
How You'll Succeed
In this role you will:
- Minimum 6 months experience preferred.
- Oversee the efficient operation of all table games on a particular shift.
- Ensure the training and equitable treatment of all casino staff.
- Promote positive guest relations.
- Create a fun atmosphere for all guests.
- In the absence of the Assistant General Manager, responsible for the overall casino operations.
- Knowledge of all Washington State Gaming Laws and Regulations as well as the Company’s Internal Controls, policies and procedures.
- Schedule dealers, with approval of the Assistant General Manager.
Requirements
To be successful in this role, you need to have previous Gaming experience and knowledge that includes:
Working knowledge of the State of Washington Gambling regulations and rules preferred.
- Supervisory experience in Food & Beverage preferred
- Must have strong customer service skills and be able to work varied hours and shifts.
- Ability to communicate effectively at all times, with all levels of employees and guests.
- Encourages mutual respect, dignity and integrity with all staff by setting positive examples.
- Retain staff through involvement in training and development.
- Neat, professional appearance with good personal hygiene.
- Ability to speak, read and write English.
Full Time Team members will enjoy:
- 80 hours Paid Time Off
- Medical, Dental and Vision
- Basic Life Insurance
- 401K
- Education Reimbursement Program
- Career Development and Advanced Opportunities
- Team Member Referral program ($300 per team member referred!)
- And more!
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